Front Office Associate - Kochi, India - kumarakom lake resort
Description
He/she holds a key position in the hospitality industry. Front office is known to be the nerve centre of a hotel. Therefore, the front office associates deal with customer queries, their needs, complaints etc. They are the chief point of communication for the guests.Responsibilities
- Creating guest database.
- Handling guest accounts.
- Coordinating guest service.
- Trying to sell a service.
- Ensuring guest satisfaction.
- Handling inhouse communication
Job Types:
Full-time, Regular / Permanent
Salary:
₹17, ₹19,000.00 per month
Benefits:
- Flexible schedule
- Food provided
- Health insurance
- Provident Fund
Schedule:
- Day shift
- Morning shift
Supplemental pay types:
- Yearly bonus
Ability to commute/relocate:
- Kochi, Kerala: Reliably commute or planning to relocate before starting work (required)
Education:
- Diploma (preferred)
Experience:
Microsoft Office: 1 year (required)
- total work: 1 year (preferred)
Language:
- Hindi (preferred)
- English (preferred)
Speak with the employer
More jobs from kumarakom lake resort
-
Housekeeping - Guest Service Associate
Kottayam, India - 3 weeks ago
-
Commis I
Fort Kochi, India - 2 weeks ago
-
Guest Relations Associate/executive
Fort Kochi, India - 2 weeks ago
-
Accounts Supervisor
Kottayam, India - 4 weeks ago
-
F&b Associate
Kottayam, India - 3 weeks ago
-
F&b Captain
Fort Kochi, India - 3 weeks ago