Client Coordinator - Gurugram, Haryana, India - Outsourced well

Outsourced well

Verified Company

Gurugram, Haryana, India

1 week ago

Posted by:

Deepika Kaur

beBee Recuiter

Description

External Communication:
Manage all external communication with clients, ensuring a consistent and professional tone.

Address client inquiries, concerns, and requests promptly and effectively.

Client Relationship Management:
Build and maintain strong relationships with clients to enhance customer satisfaction.

Regularly update clients on project statuses, milestones, and other relevant information.

Gather feedback from clients and communicate it internally to improve services.

Calendar Management:
Efficiently manage the executive's calendar, including scheduling, rescheduling, and coordinating appointments and meetings with clients.

Prioritise meetings based on urgency and importance.

Ensure the executive is well-prepared for each client interaction with necessary documents and information.

Coordination of Meetings:
Coordinate logistics for client meetings, including venue bookings, virtual meeting setups, and catering if necessary.

Collaborate with internal teams to ensure smooth execution of client meetings.

Information Organization:
Maintain a well-organised system for client-related information, documents, and correspondence.

Create and update client profiles to capture preferences, history, and important details.

Follow-Up and Documentation:
Follow up with clients after meetings to gather feedback and address any outstanding issues.

Document meeting outcomes, action items, and next steps.

Calendar Optimisation:
Implement strategies to optimise the executive's calendar, ensuring efficient use of time and prioritization of key activities.

Salary:
₹25, ₹30,000.00 per month

Schedule:

Day shift
Monday to Friday
Morning shift

Application Question(s):

What are your Salary Expections?
What is your Notice Period?
Are you comfortable with Gurgaon Sec 43 Location?

Experience:

- client communication?: 2 years (required)
- external communications: 2 years (required)
- client cordination: 2 years (required)
- calendar managing: 2 years (required)

Work Location:
In person

Speak with the employer