Project Coordinator - Bengaluru, Karnataka, India - Thekabadiwala

Thekabadiwala

Verified Company

Bengaluru, Karnataka, India

1 week ago

Posted by:

Deepika Kaur

beBee Recuiter

Description

Job Title:
Scrapr Project Coordinator

Company:
Scrapr

Location:
Indore

About Scrapr:
Scrapr is a tech-driven platform committed to revolutionizing the scrap collection industry.

We are seeking a proactive and motivated individual to join our team as a Scrapr Onboarding executive. In this role, you will be responsible for recruiting, onboarding, and managing kabadiwalas within a designated area in Bhopal.

You will play a crucial role in ensuring the smooth operation of our platform by providing support and guidance to kabadiwalas throughout their journey with Scrapr.

Responsibilities:

Recruit and onboard kabadiwalas within the assigned area, adhering to company guidelines and procedures.
Provide scrapr kits (including Tshirts, caps, etc.) to onboarded kabadiwalas and ensure they are equipped with necessary tools.
Conduct KYC (Know Your Customer) verification and documentation for each kabadiwala, ensuring compliance with regulatory requirements.
Create profiles of onboarded kabadiwalas on the Scrapr partner app, accurately capturing relevant information.
Deliver comprehensive training sessions to kabadiwalas on how to accept pickup requests on Scrapr, enter data of collected scrap, and process payments to customers.
Monitor and ensure that kabadiwalas receive pickup requests on a daily basis, optimizing their workflow and maximizing their earnings.
Record and analyze data related to each kabadiwala's performance, including daily earnings and customer service ratings.
Implement strategies to improve kabadiwalas' service ratings and overall satisfaction among customers.
Collaborate with other team members to identify areas for process improvement and contribute to the continuous enhancement of our platform.

Qualifications:

Bachelor's degree in Business Administration, Management, or a related field.
Proven experience in sales, operations, or customer service.
Strong interpersonal and communication skills, with the ability to build rapport and maintain positive relationships with kabadiwalas and other stakeholders.
Excellent organizational and multitasking abilities, with a keen attention to detail.
Ability to work independently and proactively, demonstrating initiative and problemsolving skills.

To Apply:

Please send your resume along with a cover letter highlighting your relevant experience and why you are passionate about joining Scrapr to.

Job Types:
Full-time, Permanent, Fresher

Salary:
₹25, ₹30,000.00 per month

Benefits: