Customer Sales Executive - Mohali, India - Colossus Ventures India

Colossus Ventures India
Colossus Ventures India
Verified Company
Mohali, India

1 week ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter
Description

Responsibilities:


  • Maintaining a positive, empathetic and professional attitude toward customers at all times.
  • Responding promptly to customer inquiries.
  • Communicating with customers through various channels.
  • Acknowledging and resolving customer complaints.
  • Knowing our products inside and out so that you can answer questions.
  • Keeping records of customer interactions, transactions, comments and complaints.
  • Communicating and coordinating with colleagues as necessary.
  • Providing feedback on the efficiency of the customer service process.
  • Managing a team of junior customer service representatives.
  • Ensure customer satisfaction and provide professional customer support.

Salary:
₹15, ₹50,000.00 per month


Schedule:

  • Night shift

Supplemental pay types:

  • Commission pay
  • Performance bonus

Ability to commute/relocate:

  • Mohali, Mohali , Punjab: Reliably commute or planning to relocate before starting work (preferred)

Experience:

- total work: 1 year (preferred)

  • BPO: 1 year (required)

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