International Customer Service Advisor - Noida, India - O cube services

Description

Job Title:
International Customer Service Associate

Process - Voice process


Job Responsibilities:
Resolve customer queries promptly and efficiently via calls.

Respond to customer inquiries in a courteous and professional manner.

Conduct daily outbound calls to customers to promote and market product features and services.

Ensure high levels of customer satisfaction by providing exceptional support.

Collaborate with team members to achieve common goals and targets.


Job Requirements:
Excellent communication skills, both verbal and written.

Comfortable working at our office located in Noida.

Experience or willingness to work in an international voice process.

Flexibility to work in rotational shifts.

Ability to work 6 days a week.

Undergraduate/ Freshers can also apply.


Perks & Benefits:
Monthly Reward & Recognition program.

Comprehensive training program provided for 1 week to acquaint agents with the process.

Cab and meal facilities available for night shifts within a 20-22 km radius.


Additional Information:

Location:
Noida


Employment Type:
Full-time

Training: 1-week program provided


Shifts:
Rotational

Days of Work: 6 days a week

Regards

Sakshi Gupta


Job Types:
Full-time, Permanent, Fresher


Salary:
Up to ₹27,000.00 per month


Benefits:

• Food provided

Schedule:

• Rotational shift

Supplemental pay types:

• Performance bonus
• Yearly bonus

Education:

• Bachelor's (required)

Language:

• English (required)

Work Location:
In person