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Gurgaon

    Head - eCommerce - Beauty Category (8-12 yrs) - Gurgaon/Gurugram, India - iimjobs

    Iimjobs background
    Full time
    Description
    As the Head of E-commerce, you will play a pivotal role in shaping and executing our online retail strategy.

    This leadership position involves overseeing the entire e- commerce operation, from strategic planning and website management to driving sales growth and ensuring an exceptional customer experience.

    With a focus on leveraging digital marketing, optimizing inventory, and collaborating across teams, you will lead a dedicated e- commerce team to achieve revenue targets and elevate the company's online presence.


    The ideal candidate brings a proven track record in e-commerce leadership, a deep understanding of industry trends, and a passion for the retail sector.

    If you are a strategic thinker with excellent leadership skills, we invite you to join us in redefining the future of beauty retail.

    Job Responsibilities


    E-commerce Strategy and Planning:

    • Develop and implement a comprehensive e- commerce strategy aligned with the overall business objectives.
    • Stay abreast of industry trends, competitor activities, and market demands to ensure a competitive edge.

    Website Management:

    • Oversee the development and maintenance of the company's e-commerce platform.
    • Optimize the user experience, ensuring a seamless and engaging online shopping journey.

    Sales and Revenue Growth:

    • Drive online sales growth through effective merchandising, marketing, and promotional strategies.
    • Set and achieve revenue targets, analysing key performance indicators to optimize sales performance.

    Digital Marketing:

    • Collaborate with the marketing team to execute digital marketing campaigns, including SEO, SEM, email marketing, and social media.
    • Utilize data-driven insights to refine marketing strategies and enhance customer acquisition and retention.

    Inventory Management:

    • Coordinate with the supply chain and inventory teams to ensure adequate stock levels and minimize outof stock situations.
    • Implement effective inventory management strategies to optimize turnover and reduce excess stock.

    Customer Experience:

    • Champion a customercentric approach, ensuring a positive online shopping experience for our customers.
    • Implement customer feedback mechanisms and drive initiatives for continuous improvement.

    Team Leadership:

    • Lead and inspire the ecommerce team, fostering a collaborative and resultsdriven culture.
    • Provide guidance, mentorship, and professional development opportunities for team members.

    Collaboration:

    • Work closely with crossfunctional teams, including marketing, sales, IT, and customer service, to align e commerce strategies with overall business goals.


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