Call Center Executive Trainer(Ddugky) - Sanwer, India - Mosaic Workskills Pvt. Ltd.
Description
Project Name - DDUGKY Project
Experience years in BPO industry & 1 year in training
Specific Requirement - TOT certification from NSDC in Call Center/Customer Care Executive JOB ROLE is mandatory.
KRS:
- 1. Coordinate activities, resources, equipment and information._
- 2. Prepare training session plans & presentations._
- 3. Prepare training content as per guidelines._
- 4. Identify training resources._
- 5. Maintain a record of class attendance._
- 6. Monitor class progress on daily basis._
- 7. To conduct theory and practical sessions with field assets._
- 8. To prepare and submit all reports timely to center manager and HO._
- 9. To communicate with center manager and HO on regular basis._
- 10. Monitor and track student's progress and handle any issues that arise._
Skills Required:
- 1. Should be proactive, hardworking individual_
- 2. Should have good oral and written communication and interpersonal skills (English and_
- Hindi)_
- 3. Should be willing to travel_
- 4. Should have excellent time management skills_
- 5. Should be able to assist seniors_
- 6. Should have strong working knowledge of Microsoft Office (Proficient with MS Excel,_
- Word & formatting)_
- 7. Preference to person from Training domain._
Pay:
₹15, ₹20,000.00 per month
Benefits:
- Paid sick time
Schedule:
- Day shift
- Morning shift
Ability to commute/relocate:
- Sanwer,
Madhya Pradesh:
Reliably commute or planning to relocate before starting work (required)
Education:
- Bachelor's (preferred)
Experience:
- Technical support: 1 year (preferred)
- total work: 1 year (preferred)
Language:
- Hindi (preferred)
Speak with the employer
Application Deadline: 31/03/2023
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