Inside Sales Executive - Bhadaur, India - Gobind Coach Builders

Description

As a Customer Support Executive/Inside Sales Executive, you will be responsible for providing exceptional customer support and support to clients, dealers, and end-users.

Your role will involve resolving inquiries, addressing complaints, and ensuring overall client's satisfaction.

This position will require a strong understanding of systems, and manufacturing processes to effectively assist clients with their concerns and queries.

Key Responsibilities:

• Provide detailed and accurate technical support according to the enquiry and manufacturing-related processes.
• Develop an in-depth understanding of the company's models, mechanical systems, and manufacturing processes to effectively communicate product features and benefits to the clients.
• Handle order placements, modifications, ensuring that client's requirements are met in a timely and efficient manner.
• Regular Follow-ups with clients.
• May require to visits the client as per the requirements.
• Maintain accurate and up-to-date records of inquiries, and status of action.
• Stay updated with the latest trends, technological advancements, and industry-related information to enhance the service skills and product knowledge.

Required Skills and Qualifications:

1.

Must be a degree or diploma in Mechanical Engineering, Automobile Engineering, Manufacturing, or a related field is preferred with minimum of 1 to 4 year experience.

• Strong knowledge of automobiles, mechanical systems, and manufacturing processes is essential for providing effective technical support.
• Excellent verbal and written communication skills to interact with customers and convey technical information clearly and concisely.
• A customer-centric approach with a commitment to ensuring customer satisfaction and building positive relationships with clients.
• Problem-solving Abilities: Proven ability to analyze complex requirements and provide appropriate solutions.
• The capacity to handle multiple inquiries and tasks simultaneously, while maintaining attention to detail.
• Should open to travel.

Salary:
₹20, ₹25,000.00 per month


Benefits:

• Cell phone reimbursement
• Food provided
• Internet reimbursement

Shift:

• Day shift

Supplemental pay types:

• Commission pay

Travel requirement:

• Up to 100% travel

Ability to commute/relocate:

• Bhadaur, Punjab: Reliably commute or planning to relocate before starting work (required)

Education:

• Bachelor's (preferred)

Experience:

• Field sales: 1 year (required)

Automobile Sales: 1 year (preferred)


Willingness to travel:

• 100% (required)

Speak with the employer
Expected Start Date: 10/08/2023