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    Key Account Coordinator - Patna, India - 2coms

    2coms
    2coms Patna, India

    1 day ago

    2coms background
    Description
    We are hiring candidates with a minimum of 1 year of experience in E-Learning Industry.

    About The Company:
    Our Client is a leading provider of education-infrastructure solutions, powering the education ecosystem to deliver inspired learning outcomes.

    Designation: Key Account Coordinator
    Must Have: Should have minimum 1 year of experience in any domain
    Qualification: Minimum Graduate
    Experience: Min 1 year
    Location: Bihar/Patna

    Requirements

    His base location would be Shimla.
    Preferably Male because of extensive travel requirements.
    Prefer Male candidates.

    Responsibilities:
    • Develop and manage portfolios of around 100 schools.
    • Help schools with a successful implementation of digital classrooms
    • Coordinating across teams to get the job done.
    • Driving product adoption & ensuring delightful experience for the schools via training online and offline, one-on-one calls, and nudges for key actions
    • Observing key health indicators of customers (NPS, CSAT, Content Usage, Session Length etc.) and taking necessary actions to improve them
    • Knowing the product & schools' main use-cases in-depth and assisting the schools
    • Collate customer feedback and provide inputs to improve them.
    • Goes without saying, good communication skills and will do whatever it takes to get the job done: happy and satisfying customers.


    Benefits

    We will hire him on Contract period of 1 year.
    Salary Range- 20k to 22k(per month) + travel Allowances.
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