Call Centre Incharge - Ahmedabad, India - AVITA Health Services Pvt Ltd

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter


Description

Requirements and skills

  • Proven experience as call center manager or similar position
  • Experience in customer service is required
  • Knowledge of performance evaluation and customer service metrics
  • Solid understanding of reporting and budgeting procedures
  • Experience in basic financial analysis (costeffectiveness, costbenefit etc.)
  • Proficient in MS Office and call center equipment/software programs
  • Outstanding communication and interpersonal skills
  • Excellent organizational and leadership skills with a problemsolving ability
  • Positive and patient
  • High school diploma or equivalent; Higher degree in a relevant discipline will be appreciated
  • Certified Call Center Manager (e.g. CCCM) or equivalent qualification is a plus

Schedule:

  • Day shift

Ability to commute/relocate:

  • Ahmedabad, Gujarat: Reliably commute or planning to relocate before starting work (required)

Education:


  • Higher Secondary(12th Pass) (preferred)

Experience:

- tele sales (preferred)

  • Technical support (preferred)
- total work (preferred)


Language:


  • Hindi (preferred)

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