Cro (Customer Relationship Officer) - Malappuram, India - Firstcry
Description
Job description
Company profile:
Project Description:
(Project on which the new hire will work)
Ø - Proven work experience as a Retail Sales Representative or Sales Associate or similar role
Ø - Understanding of the retail sales process
Ø - Familiarity with consumer behavior principles
Ø - Knowledge of inventory stocking procedures
Ø - Basic math skills
Ø - Track record of achieving sales quotas
Ø - Excellent communication skills, capable of building trusting relationships
Ø - Ability to perform in fast-paced environments
Ø - Flexibility to work various shifts
Roles and responsibilities:
Ø -Greet and direct customers
Ø -Provide accurate information (e.g. product features, pricing and after-sales services)
Ø - Answer customers' questions about specific products/services
Ø - Conduct price and feature comparisons to facilitate purchasing
Ø - Cross-sell products
Ø - Stay up-to-date with new products/services
Salary:
₹14, ₹18,000.00 per month
Benefits:
- Health insurance
- Provident Fund
Schedule:
- Day shift
- Morning shift
- Rotational shift
- Weekend availability
Ability to commute/relocate:
- Malappuram, Kerala: Reliably commute or planning to relocate before starting work (preferred)
Experience:
- Retail sales: 1 year (preferred)
Language:
- English (preferred)
Work Location:
In person
Speak with the employer
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