Proofreader/copy Editor - Bengaluru, India - Cision

Cision

Verified Company

Bengaluru, India

3 weeks ago

Posted by:

Deepika Kaur

beBee Recuiter

Duties & Responsibilities:

1.

Distribution:

Output clients' copy in timely fashion
Ensure accurate distribution to correct circuit at specified time.
Monitor and chase return of requested translations for onward distribution.
Upload graphics and linked documents onto PR Newswire for Journalists, and the PR Newswire websites

2.

Editorial:

3.

Client Relations:

Promote a clientfocused culture at all times.
Instigate initiatives and processes to build, develop and maintain excellent business relationships.
Understand clients' needs and objectives.
Attend meetings and social evenings with clients where necessary.
Act as initial contact and take responsibility for all client queries and complaints. Follow standard escalation procedures at all times.
Maintain an excellent knowledge of all PR Newswire products and services.
Liaise with Secondary Information Providers (SIPs) to ensure accurate and expedient transmission.
Liaise with regulatory bodies.
Provide consultative service advise clients on available and appropriate circuits.
Provide editorial advice to maximize potential 'pickup' of press release copy.
Maintain and develop relations with internal clients to achieve excellent service delivery.

4.

Quality and Administration:

Ensure all jobs are assigned, distributed and fulfilled correctly.
Ensure all jobs and related correspondence/activities are accurately logged in the workflow management system.
Focus on quality standards and timelines to achieve team targets and objectives, and to maintain high visibility for the team within the company.
Maintain company websites ensuring incoming service feeds are accurately mapped.

5.

Client/Affiliate Liaison:

Liaise between translation agencies and client to ensure customer satisfaction with translation service.
Advise on distribution receipt and clear times.
Look for any upselling opportunities.
Liaise with affiliates to ensure accurate and expedient transmission.
Provide consultative service advise clients on available and appropriate circuits.
Maintain and develop relations with internal clients to achieve excellent service Delivery.

Competencies, Attributes, Knowledge:

2+ years of experience in an editorial/proofreading role.
Excellent interpersonal skills with all levels of company personnel and clients.
Ability to closely follow all policies and procedures.
Good team player. Selfmotivated, disciplined and able to remain corporately focused.
Have the energy and drive to work under pressure to hit tight targets.
Excellent organization and timemanagement skills with a high attention to detail.
Flexibility around team shift patterns.
An excellent standard of spoken, written and reading English.
At least one other Indian language written and oral other than Hindi, is also considered highly desirable.
Wellpresented and businesslike.
High level of ability on communicating verbally with clients.