Digital Workforce Process Improvement Associate Ii - Bengaluru, India - JPMorgan Chase Bank, N.A.

JPMorgan Chase Bank, N.A.

Verified Company

Bengaluru, India

2 weeks ago

Posted by:

Deepika Kaur

beBee Recuiter

Description

The Digital Workforce Center of Excellence (CoE) is a global internal consulting team with high visibility; responsible for leading critical business transformation, reengineering and diagnostic efforts throughout Consumer and Community Bank (CCB).

Typical engagements (not exhaustive) include:

Business Transformations
Process Assessment and Process Design for Robotic Process Automation (RPA),
Operations Strategy
Strategic Planning
Operating Models Assessment
Organizational Assessment
Operating Models
Product Development Support
Support for Agile Product Development

Responsibilities:

Own aspects of the engagement, but collaborate as part of a larger project team
Conduct interviews and sidebysides with clients and map out current / future state processes
Analyze Data from various sources utilizing statistical concepts, compile presentations and present findings in a clear and concise manner to senior leadership
Support engagements that drive Quality, Cost, Productivity, Service and Product Delivery projects
Drive endtoend process redesign and performance improvement through the identification and elimination of waste (nonvalueadded activities)
Build organizational capability through strong relationships with internal clients and team members
Identify key metrics aligned with client initiatives to help establish baselines and estimate appropriate targets.

Required qualifications, capabilities, skills:

Preferred Qualifications:

Experience working with Robotics, Machine Learning and other emerging technologies is preferred but not required
Experience in financial services, operations, strategy, and consulting highly preferred
Formal LEAN and Six Sigma training a plus, or demonstrated excellent problem solving and communication skills

Ability to travel as needed (e.g., ranges of 25% to 50%; will vary by project)

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.

Morgan and Chase brands.

Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success.

We are an equal opportunity employer and place a high value on diversity and inclusion at our company.

We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law.

In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.