Service Desk - Mumbai City

We are hiring a Service Desk Coordinator for one of our reputed clients. · ...

The job holder will be responsible for providing technical support to users and resolving incidents in a timely manner. · ...

Dixit Infotech Services Pvt. Ltd is one of India's leading information technology service integrators and solution providers. · 45 years young our long experience packed with up-to-date trends and knowledge makes us an IT infrastructure company you can trust. · ...

The purpose of this role is to be the first point of contact and provide resolutions on a range of IT enquiries, meeting or exceeding customer expectations and providing accurate resolutions and responses. · Ticket triage / categorisation / prioritisation / assignment. · Escalati ...

We are seeking a Service Desk Analyst with proficiency in Portuguese to provide Level 1 and Level 1.5 technical support for end-users. · ...

We have an excellent opening for the position of IT Technical Service Desk. · Creating tickets, monitoring mails, keeping follow up for every ticket till the closure. · Escalating and routing the tickets to the next level team with proper support metrics. · Maintained hardware an ...

The primary Service Desk Agent role is that of providing first level support through taking calls, chats, web tickets and handling the resulting incidents or Service Requests. · The primary Service Desk Agent role is that of providing first level support through taking calls, cha ...

We are seeking a dynamic and experienced Service Desk Trainer to deliver and continuously enhance training programs for aspiring IT support professionals. · Deliver training programs for learners enrolling for service desk associate and IT support staff training program (L1 and L ...

We are looking for an IT Service Desk Team Leader with 4–6 years of experience in IT service desk / ITSM. · ...

We are seeking a dynamic and experienced Service Desk Trainer to deliver and continuously enhance training programs for aspiring IT support professionals. The ideal candidate will have a strong grasp of ITIL practices, in-depth knowledge of service desk workflows, and a solid fou ...

The Role manages escalated tickets from Service Desk L1 and performs advanced troubleshooting. · ...

The Service Desk Executive (Non-IT) serves as the first point of contact for handling service requests, complaints, and queries related to non-IT areas such as facilities, maintenance or general administration. · ...

The Role Manage escalated tickets from Service Desk L1 and other support group. · ...

We are looking for a motivated and customer-focused Service Desk Engineer – L1 to join our IT support team. · Provide first-level technical support via phone, email, chat, · or ticketing systemTroubleshoot and resolve basic issues related to: · ,Desktop and laptop hardwareWindows ...

The Service Desk L1 Analyst is the first line of support responsible for managing customer queries and performing simple troubleshooting. They provide a single point of contact for end-users and are the interface between the customer and other tiers of IT support. · The role invo ...

The Junior Helpdesk Support role helps employees solve basic technology problems and requests. This position is for those with up to four years of experience. · We focus relentlessly on delivering results through innovative solutions. We relish opportunities to solve complex prob ...

The Service Desk – Tier 2 Support Specialist provides advanced technical support to employees. This position requires strong technical knowledge, excellent customer service, and the ability to work well under pressure. · Problem-Solving Skills: Ability to troubleshoot end user is ...

MS Engineer L1 Service Management. · ...

This is a full-time service desk trainer position at EduBridge in Mumbai (Thane). The Service Desk Trainer will design and deliver training programs related to IT service desk operations. · ...

MS Engineer L1 service management position requiring minimum 2 years of experience in similar operations. · ...