Ecommerce Catalogue Executive - Delhi, India - 11 Seven Group

11 Seven Group

Verified Company

Delhi, India

2 weeks ago

Posted by:

Deepika Kaur

beBee Recuiter

Description

JOB DESCRIPTION:
Catalog Specialist
***- Create, manage and share the Catalog operations reports (daily/weekly/monthly) with

Manager and Stakeholders.

Create new or modify existing processes to improve the productivity, TAT, efficiency and accuracy of the Catalog operation.
Plan and manage the allocation of different teams like Photographer, Editor, Catalog specialist and Associate.
Create and review the product catalogs for food & grocery products which include filling all the info about the product as per category guidelines & adding catalogue images as per image guidelines.
Populate 100% accurate content from various sources (Brand Websites, E commerce

Portals, Product info Pages, Seller's, Consumers, Companies, Subject Matter Experts) for specific as well as general information about the product through various channels

(Verbal & Written communication, through on ground activities as well as through various online search techniques).

Do the quality check for the catalogue images as per Image guidelines, to review product catalogs based on category guidelines and ensure that delivered data is 100% accurate and complete with a positive impact on customer experience.
Collaborate with multiple stakeholders like Catalog Quality, Merchandising, Supply

Chain, Business, and Tech, Customer Delight etc to build the processes or tool based on their requirements to deliver better results from Catalog operations team.

Do frequent checks on existing processes to help the Catalog team achieve more consistent results with high quality and to own new projects which will aim at achieving high productivity of an individual/team.
Train & mentor the new joiners about the Cataloging processes & guidelines.
Help/support the team members to resolve the technical & operational issues.
Handson, resultsoriented mentality, combined with the ability to meet tight deadlines
Exceptional analytical skills to break down complex problems, and a strong will to deliver results
Impeccable attention to detail
Must have a proven track record in taking ownership, driving results and moving with speed and decisiveness to implement ideas in a fastpaced environment.
Enjoys working in international crossfunctional teams
Ability to operate clearly in an ambiguous environment; strong ability to influence.
Superior verbal and written communications skills in English is a must, as well as the ability to work effectively with multiple teams and external partners
Experience working directly with customers to resolve issues.
Ability to summarize technical customer issues

BASIC QUALIFICATIONS:

Graduate/Post Graduate degree in any discipline
Minimum 34 years' experience in cataloging process at reputed ecommerce company
Ability to communicate orally, write and read
Ability to own things and go beyond requirements
Openness to feedback, willingness to take initiatives and additional responsibilities
Ability to switch priorities and move quickly among different tasks
Ability to create reports and passionate to do analysis to improve the teams performance
Passion to acquire the required information from any source (from online sources or from on ground activities)
High quality attention to details and deadline oriented approach
Good cataloging knowledge and internet research skills to source information
Ability to handle stressful situations, maintain composure, and communicate clearly with both internal and external stakeholders
Exemplary planning and time management skills