Tele sales - Mumbai, India - HireBloc

Description

Overview:

The role ofTele Sales is pivotal in driving sales and revenue for theorganization. Tele sales representatives are responsible forreaching out to prospective customers over the phone presentingproducts or services and persuading them to make a purchase. Theircontribution is critical in achieving sales targets and fosteringstrong customer relationships.

KeyResponsibilities:

• Conduct outboundcalls to potential customers and introduce company products orservices
• Utilize sales scripts and productknowledge to engage prospects and closesales
• Manage and nurture leads to convert theminto sales opportunities
• Meet or exceed salesquotas and targets
• Build and maintain apipeline of potential customers
• Record andupdate customer information in thedatabase
• Address customer inquiries and resolveproduct or service issues
• Follow up withcustomers to ensure satisfaction provide support and secure repeatbusiness
• Collaborate with the sales team toshare market insights and coordinateefforts
• Adhere to all sales processes andprocedures
• Stay updated on product knowledgeand industry trends
• Participate in salestraining and meetings
• Proactively seek newsales opportunities

RequiredQualifications:

• High school diplomaor equivalent
• Demonstrated experience intelemarketing or sales
• Proven track record ofmeeting or exceeding sales targets
• Excellentverbal and written communication skills
• Strongnegotiation and persuasion abilities
• Customerservice orientation and problemsolvingskills
• Resilience to handle rejections andovercome challenges
• Ability to work in afastpaced targetdriven environment
• Familiaritywith CRM systems and sales software
• Goodorganizational and time managementskills
• Ability to work independently and aspart of a team
• Positive attitude and eagernessto learn
• Flexibility to adapt to changing salesstrategies and tactics
• Attention to detail andaccuracy in data entry andrecordkeeping
• Commitment to continuousimprovement and professionaldevelopment

communication,negotiation,customerservice