Customer Care Executive - Nagpur, India - AMEC Technology

AMEC Technology
AMEC Technology
Verified Company
Nagpur, India

3 days ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter
Description
Strong ability and desire to provide excellent customer service

  • Excellent communication skill
  • Professional verbal and written communication skills in English and Hindi
  • 01 years of experience in Customer support
  • Strong phone contact handling skills and active listening
Answering and resolving customer queries

  • Follow standard operating process when replying/speaking to the customers
- "Own the customer" as the single point of contact, defining a success plan with deliverables, and ensuring clear communication for all the queries

  • Be the first point of Contact for all the customer escalations
  • Understand the customer's query and give the best resolution to the customer
  • Work closely with the operations team

Salary:
₹8, ₹21,609.94 per month


Benefits:


  • Paid sick time

Schedule:

  • Day shift

Supplemental pay types:

  • Performance bonus

Experience:


  • Telecalling: 1 year (preferred)
  • Sales: 1 year (preferred)

Ability to Commute:

  • Nagpur, Maharashtra (required)

Ability to Relocate:

  • Nagpur, Maharashtra: Relocate before starting work (required)

Work Location:
In person


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