Bpo Voice Process - Nungambakkam, Chennai, Tamil Nadu, India - Guires Solutions Pvt Ltd

Guires Solutions Pvt Ltd
Guires Solutions Pvt Ltd
Verified Company
Nungambakkam, Chennai, Tamil Nadu, India

2 weeks ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter
Description

Req


Experience:
0-2 Years Experience


Req


Knowledge and Skills:
Must Have Skills and Competencies

  • Good Communication Skills
  • Ability to Handle irate customers.
  • A team player
  • Active listening and questioning, an eye for detail to determine the root cause of the issue.
  • Display ownership and accountability
  • Excellent comprehension and articulation skills
  • Own and resolve customer issues.
  • Excellent communications skills

Key Responsibilities

  • Handle Inbound and outbound calls
  • Hot and warm leads and call backs.
-
Lead Conversion: Convert leads into successful business deals through effective communication and persuasion.
-
Client Follow-up: Conduct follow-up calls with clients to nurture relationships, address queries, and provide assistance.
-
Client Understanding: Develop a deep understanding of clients' needs, preferences, and expectations to tailor services accordingly.
-
Communication Skills: Demonstrate excellent communication skills, both for inbound and outbound processes, to engage effective


Employer
_


Salary:
From ₹15,000.00 per month


Benefits:


  • Cell phone reimbursement
  • Health insurance
  • Internet reimbursement
  • Provident Fund

Day range:

  • Monday to Friday

Shift:

  • Day shift

Supplemental pay types:

  • Performance bonus
  • Quarterly bonus
  • Yearly bonus

Travel requirement:

  • No travel

Work Location:
In person
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