Customer Support Executive - Jaipur, India - Zucol Services Pvt. Ltd.

Zucol Services Pvt. Ltd.

Verified Company

Jaipur, India

6 days ago

Posted by:

Deepika Kaur

beBee Recuiter

Description

ZUCOL GROUP OF COAMPANIES

CUSTOMER SUPPORT EXECUTIVE

JOB DESCRIPTION
**Company Type

IT Company****Department
Customer service****Employment type
Full time, Permanent****Qualification
Bachelor degree in management or related field****Experience
Fresher/Experienced****Role
Customer support Executive****Schedule
Dayshift/Rotational shift****Location
Jaipur**
ROLE AND RESPONSIBILITIES

1. Build excellent knowledge of the product and services of the company.

2. Ensure the customer has a successful experience with the product or service from very beginning.

3. Assist the customer over the phone or chat with technical support and service issues.

4. Keep records and details of phone calls and customers for future reference.

5. Follow our guidelines and preserve our company in every piece of content.

REQUIREMENTS

1. Excellent verbal communication skills.

2. Understanding of CRM software and Microsoft Office.

4. Ability to alleviate conflicts and escalate tactfully.

Job Types:
Full-time, Permanent, Fresher

Salary:
Up to ₹2.50 per year

Supplemental pay types: