Cashier - Surat, India - Coffee Culture Corporate Office

Description

• Greet customers in a friendly and welcoming manner.
• Answer customer questions about the menu, promotions, and special offers.
• Provide information on food items, ingredients, and preparation methods.
• Offer suggestions and upsell additional items to enhance the customer's order.

• Accurately input customer orders into the pointofsale (POS) system.
• Ensure that all orders are correctly entered, modified, or cancelled as per the customer's request.
• Handle cash, credit/debit card transactions, and digital payments securely and efficiently.
• Issue receipts, refunds, and change to customers as needed.

• Coordinate with the kitchen staff to ensure timely preparation of food orders.
• Verify that the food matches the order before packaging and serving it to customers.
• Ensure that the food presentation meets the outlet's quality standards.

• Keep the cashier area, dining area, and service counter clean and wellorganized.
• Restock necessary items such as napkins, condiments, and takeaway containers as required.
• Assist in maintaining the overall cleanliness of the food outlet.

• Address customer complaints or concerns with patience and professionalism.
• Escalate any significant issues to the supervisor or manager if necessary.
• Strive to resolve customer problems to their satisfaction.

• Comply with all food safety, health, and hygiene regulations.
• Follow cash handling procedures and ensure accuracy in handling money.
• Be vigilant to detect and prevent fraudulent activities.

• Commuter assistance
• Flexible schedule
• Food provided
• Provident Fund

• Rotational shift
• Weekend availability

• Yearly bonus

• Surat, Gujarat: Reliably commute or planning to relocate before starting work (preferred)

• Day Shift (preferred)
• Night Shift (preferred)