Talent & Culture Executive - Delhi, Delhi, India - AccorHotel
Description
JOB PURPOSE & SCOPE.
- To maintain an effective recruitment procedure to obtain the best talents in the market place at competitive, but with responsible remuneration packages as per hotel policy.
- To assist the Director of Talent & Culture in ensuring that the Talent & Culture departmental functions are carried out effectively and professionally, resulting in a highly motivated, flexible and multi skilled work force.
- To assist in Training activities as and when required.
EXECUTIVE RESPONSIBILITIES & EMPOWERMENT:
- Assists in insuring harmonious Employee' & Management climate
- To conduct meetings with associates and provide feedback to the Director of Talent & Culture.
- To contribute to the Employee welfare by assisting in hotel sponsored welfare activities, such as sports activities, outings and staff transportation or any other welfare activity carried out from time to time etc.
- To be responsible for an efficient handling of staff grievances and that all required actions are being promptly attended to.
KEY OPERATIONAL RESPONSIBILITIES
Operational
- To provide a courteous, professional, efficient and flexible service at all times, following Hotel Standards of Performance.
- To have a full working knowledge and capability to supervise, correct and demonstrate all duties and tasks in the assigned Place of Work_ _to the standard set.
- To be entirely flexible and adapt to rotate within the different sub departments of the Talent & Culture Division or any other Department of the hotel as assigned.
- To perform all duties and tasks when rotated or assigned to another Department as per established standards for that Department.
- To be fully conversant with all services and facilities offered by the hotel.
- To ensure that utilization of Technology is maximized to increase productivity.
- To ensure that all Talent & Culture / Administration Practices are complete and in keeping with legal practices, Policies & Procedures and the Philosophy of Hotel.
- Responsible for ensuring completeness and accuracy of all relevant statutory records, registers & Forms. To ensure all legal returns/formalities are complied with e.g., E.S.I., P.F, Apprenticeship Act, Contract labour, Employment exchange etc.
- To be demanding and critical when it comes to departmental standards to be demonstrated.
- To ensure the smooth and efficient running of the T&C Function, ensuring that all the Policies & Procedures outlined in the Operations Manual are strictly adhered to.
- To maintain complete and supported Personnel records of the hotel as per Hotel Policies & Procedures.
- To be hands on and observe, review and improve Talent & Culture and Training practices and procedures throughout the hotel departments.
- To be able to communicate and explain the Employee In-House Rules & Regulations to employees.
- Coordinates with Departmental Heads in ensuring employee commitment to Company rules and Policies
- Counsels and motivates subordinates in work related matters.
- To ensure that all resigned employees are properly "checked out" following the established procedures.
- To replenish supplies of all First Aid Boxes in the Hotel.
- To ensure that all staff with accident or illness at duty hours wanting to see the Hospital, obtains Medical Chit from the Hotel.
Recruitment and Selection
- To adhere to set external recruitment procedures to obtain the best talents in the market place from the competition.
- To ensure that new recruits are "checked in" according to the established procedures, attend Hotel and Departmental Orientation and understand the contents of the Employee Handbook.
- To call Employees for interviews upon receipt of Associate Requisition.
Employee Facilities, Communication and Recognition Programs
- To ensure that employee facilities are maintained and cleaned to hotel standards of operation, including the Employee Restaurant, bunker, Locker Rooms etc.
- Establishes an environment that ensures organizational commitment to employee.
- To actively participate in the preparation work for the Employee Newsletter.
- To counsel employees on career prospects, job related and personal matters, discipline etc.
- Assists in insuring harmonious Employee' & Management relations
Administration
- To be responsible for the enrollment and termination of the Employees' Insurance Program.
- Ensures all relevant documentation, HRIS updated.
- Advises on modification and establishes systems and procedures in the department to increase efficiency and provide better service.
- To ensure that all meetings are well planned, efficient and result oriented.
- To update Accidents Reports and to recommend remedial actions.
- To ensure that all work Permits and Residence Permit are processed.
- To ensure that all departmental reports, projects and correspondence is completed punctually and accurately.
- Ensure the maintenance of all time office records of e.g., attendance/ leave/ absenteeism.
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