Client Servicing Executive - Bengaluru, India - Lumos

Description

Title:
Client Servicing


Exp: - 3 years plus


Type:
Full-time


Profile

Key responsibilities
Ensuring a positive and professional client service experience.

Directing client queries to relevant departments in a timely manner.

Providing clients with technical assistance on products and services.

Building positive client relations by checking in regularly and following up on active processes.

Schedule meetings or telephone conferences between clients and management.

Coordinate the production of client-facing marketing materials.

Identifying potential client services concerns and facilitating proactive intervention steps.


Qualifications / Experience Preferred
Graduate Degree

2-3 years of experience in client services, sales, or a similar role

Exceptional ability in providing professional, efficient, and friendly client services.

Effective communication and customer service skills

Excellent communication skills and the ability to anticipate the needs of customers

Knowledge of customer service programs and databases, or the ability to learn new software quickly


Job Types:
Full-time, Regular / Permanent


Salary:
From ₹300,000.00 per year


Benefits:

• Provident Fund

Schedule:

• Day shift
• Morning shift

Supplemental pay types:

• Performance bonus
• Yearly bonus

Ability to commute/relocate:

• Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (required)

Experience:

- total work: 1 year (preferred)

Expected Start Date: 04/07/2023