Delivery Boy/girl - Gurgaon, India - Zypp Electric
Description
Responsibilities:
Package Pickup:
Collect packages or parcels from the courier company's distribution center or designated pick-up points.
Delivery:
Safely and punctually deliver packages to customers' addresses, following prescribed routes and schedules.
Verification:
Verify the accuracy of delivery addresses and package contents before departure.
Customer Interaction:
Provide excellent customer service by delivering packages with a friendly and professional demeanor, answering basic customer inquiries, and obtaining signatures or confirmation of delivery when required.
Package Handling:
Handle packages with care to prevent damage during transportation and ensure the security of sensitive or valuable items.
Record Keeping:
Maintain accurate records of deliveries, including proof of delivery, time stamps, and any issues encountered during deliveries.
Vehicle Maintenance:
Ensure that the delivery vehicle is well-maintained, including regular checks for mechanical issues and cleanliness.
Adherence to Traffic Regulations:
Abide by all traffic laws and regulations to ensure safe driving.
Problem Resolution:
Handle customer complaints or concerns professionally and report any delivery-related problems to the supervisor or dispatcher.
Safety:
Adhere to safety guidelines and protocols, including wearing appropriate safety gear and using safety equipment in the vehicle.
Qualifications:
Valid Driver's License:
A valid driver's license for the type of vehicle used (e.g., motorcycle, car, van, or truck).
Clean Driving Record:
A clean driving record with no major traffic violations or accidents in the recent past.
Physical Stamina:
Ability to lift and carry packages of varying weights, as well as the physical stamina to make multiple deliveries in a day.
Navigation Skills:
Good knowledge of the local area and strong navigation skills to find addresses efficiently.
Customer Service:
Strong customer service skills and a courteous attitude when dealing with customers.
Skills:
Time Management: Effective time management skills to meet delivery deadlines and adhere to schedules.
Attention to Detail:
Attention to detail to accurately verify addresses and package contents.
Communication:
Clear and effective communication skills, especially when interacting with customers and reporting issues to supervisors.
Problem Solving:
Ability to quickly assess and solve minor problems or obstacles encountered during deliveries.
Dependability:
Reliable and punctual with a strong sense of responsibility.
Adaptability:
Ability to adapt to changing routes or schedules as needed.
Basic Math:
Basic math skills for recording deliveries and calculating delivery fees if necessary.
This job description outlines the key responsibilities, qualifications, and skills required for a Delivery Boy role at a courier company.
Salary:
Up to ₹28,000.00 per month
Schedule:
- Day shift
Work Location:
In person
Speak with the employer
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