Front Office Assistant - Gandhi Nagar, India - Aura Spa

Aura Spa
Aura Spa
Verified Company
Gandhi Nagar, India

3 weeks ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter
Description

Duties & Responsibilities:
Supervise the Guest Service Agents and Bell Staff, Responsible for their Good Appearance and Conduct.
Supervise and participate in all activities related to the process of rooming Hotel Guests.
Ensure that all Guests receive a courteous welcome upon check in.
Ensure Proper Shift Hand Over, Revising the Shift Duties List completed Efficiently.
Supervise and Coordinate room assignment with concerned Front Office Sections and other Hotel departments.
Check all Registration Cards before Filing.
Ensure that Billing Instructions are accurate and clear.
Make Necessary arrangements for groups check in - Out.
Ensure Proper Handling of O.O.O Rooms with Engineering and House keeping Departments.
Prepare and submit all reports requested by the Front Office Manger.
Handle Complaints with immediate action and through Proper follow up.
Ensure Housekeeping reports are accurate and checked with the discrepancy reports.
Acts as a Salesperson in order to maximize the Rooms revenue.
Provides Inputs for Departmental Meetings.
Establish and maintain effective employer relations.
Supervise Room / Rate change closely.
Ensure proper Handling of Guest Mail, Messages and Parcels.


Salary:
₹12, ₹15,000.00 per month


Benefits:


  • Health insurance

Schedule:

  • Rotational shift

Supplemental pay types:

  • Performance bonus

Education:


  • Higher Secondary(12th Pass) (preferred)

Experience:

Microsoft Office: 1 year (preferred)
- total work: 1 year (preferred)


Language:


  • Kannada (preferred)
  • English (preferred)

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