Customer Care Executive - Mangalore, India - VictaMan Services Private Limited

VictaMan Services Private Limited
VictaMan Services Private Limited
Verified Company
Mangalore, India

2 weeks ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter
Description
Managing a team of representatives offering customer support.

  • Overseeing the customer service process.
  • Resolving customer complaints brought to your attention.
  • Creating policies and procedures.
  • Planning the training and standardization of service delivery.
  • Selecting and hiring new staff.
  • Monitoring the work of individual representatives and of the team.
  • Conducting quality assurance surveys with customers and providing feedback to the staff.

Salary:
₹12, ₹15,000.00 per month


Benefits:


  • Health insurance
  • Provident Fund

Schedule:

  • Day shift

Supplemental pay types:

  • Performance bonus

Ability to commute/relocate:

  • Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (required)

Language:


  • English (required)
  • Tamil or Hindi (required)

Speak with the employer

  • Health insurance
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