Up4g Km, Adoption and Translation Expert - Hyderabad, India - Novartis

Novartis
Novartis
Verified Company
Hyderabad, India

1 week ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter
Description
5000+ That's how many people the curious and inspiring team you will lead supports.

  • Join us as and you will be part of one of the largest, most complex and impactful organizations which is touching every part of our business.
  • Your key responsibilities:
  • Your responsibilities include, but not limited to:
  • Being member of the Service Integration Team supporting the integrated P&O functions. The purpose of this role is to instructional design knowledge materials, manage translations and provide support between Testing, Service Integration and Service Delivery teams. The UP4Growth solution enables the integrated processes supporting Learning, Performance Management, Talent Management, Competency Architecture, and Basic Reporting. The role includes driving LO and Learning Assignment administration, change management with end-end completion and as well as modifying quick-reference guides, read mores and FAQs.
  • Work to operationalize the strategic vision of the NoLI in conjunction with the service integration team. You partner closely with the Integration managers, testing team, IT Ops and demand, Service delivery and project team members in both a project and operational state.
  • Updating Content Material Tracker. Supporting discussion between Testing, Service Integration and Service Delivery teams. CTS
  • Custom Translations Management administration. Creation and update of Read Mores, Quick reference Guides an FAQs for UP4G, and support global reporting and analytics team in creation of KM & adoption documentation. LO and Learning Assignment administration
  • Translations Project Management. Translation's implementation into UP4Growth. Measures the solution design and adoption and adjusts the plan and strategy to meet needs. Ensures close connectivity and collaboration with Process Owners, Process Experts and Practice Networks crossdivisionally.
  • Endorses adoption and adherence to Novartis P&O practices and guidelines, assuring that these are transparent to the respective organization

Commitment to Diversity & Inclusion:


  • Novartis is committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve._

Minimum requirements

  • What you'll bring to the role:
  • Bachelor/s degree or equivalent experience
  • Qualification in instructional design or equivalent experience. Ideally 3 to 5 years' combined instructional design and project management experience working in a Customer Service Delivery environment within a global environment.
  • Knowledge and experience of designing and delivering a variety of training programs. Knowledge and experience managing translation and localization projects. Proven experience in partnering with external vendors. Proven experience in stakeholder management in a matrix organization.
  • Proven experience in change management. Experience with Agile software development or supporting training of cloud solutions. Familiarity with service management / delivery technology/ tools (i.e. SAP HR, ServiceNow, Ticketing, Telephony, Chat platforms) preferred but not essential
Experience of working within virtual / remote teams preferred. Fluent spoken and written English, other languages are an advantage

  • Why Novartis?
  • 766 million lives were touched by Novartis medicines in 2021, and while we're proud of this, we know there is so much more we could do to help improve and extend people's lives.
  • We believe new insights, perspectives and groundbreaking solutions can be found at the intersection of medical science and digital innovation. That a diverse, equitable and inclusive environment inspires new ways of working.
  • We believe our potential can thrive and grow in an unbossed culture underpinned by integrity, curiosity and flexibility. And we can reinvent what's possible, when we collaborate with courage to aggressively and ambitiously tackle the world's toughest medical challenges. Because the greatest risk in life, is the risk of never trying
  • Imagine what you could do here at Novartis
  • Accessibility and accommodation
    Division
  • CTS

Business Unit

  • HR NBS

Country

  • India

Work Location

  • Hyderabad, AP

Company/Legal Entity

  • Nov Hltcr Shared Services Ind

Functional Area

  • Human Resources

Job Type

  • Full Time

Employment Type

  • Regular

Shift Work

  • No

Early Talent

  • No
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