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Sr. Analyst Application Delivery-India
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Kennametal, Inc. Bengaluru, IndiaWith a legacy of over 80 years as a pioneer in industrial technology, Kennametal Inc. is dedicated to enhancing productivity for customers by providing top-notch solutions in materials science, tooling, and wear-resistant products. Industries such as aerospace, earthworks, energy ...
Analyst Network Delivery-India - Bengaluru, India - Kennametal, Inc.
![Default job background](https://contents.bebee.com/public/img/bg-user-ex-1.jpg)
Description
Kennametal Inc(NYSE:
KMT) brings together materials science, technical expertise, innovative thinking and superior customer service to help the world fly, drive, power and build. Our tools, materials and wear-resistant solutions enable customers to run longer, cut faster and machine with greater precision.
Kennametal is built for performance, and every day approximately 8,700 employees are helping customers in more than 60 countries stay competitive.
Kennametal generated $2.0 billion in revenues in fiscal 2022.Learn more at Follow @Kennametal: Twitter, Instagram, Facebook, LinkedIn and YouTube.
Job Title:
Analyst Network Delivery
Job Location:
Bangalore
Roles & Responsibilities:
Network Security:
Maintain firewall infrastructure, including firewalls, VPN gateways, and related security appliances.
Develop and enforce firewall policies, rules, and access control lists based on industry best practices and organizational security requirements.
Conduct periodic firewall audits to ensure compliance with security policies and regulatory standards.
Troubleshoot and resolve firewall-related issues and connectivity problems.
Perform regular firewall software upgrades and patch management to maintain system stability and security.
Document firewall configurations, policies, and procedures for future reference and knowledge sharing.
Provide support and guidance to other IT teams and end-users regarding firewall-related inquiries and issues.
Network Operations:
Troubleshooting severity 1 & 2 Issues in the devices.
Provide support to Network hardware/software/configuration as assigned by
Monitoring Team – Timely closure of incidents. Quality of resolution notes
Keep customer satisfaction high.
Reduce user downtime.
Analyze chronic problems.
Provide Industry best practices and Standards.
Maintain the hardware Inventory Update to date.
Provide specialized hardware / software / network problem diagnosis / resolution.
Route physical problems to onsite hands and feet support staff
Coordinate H/W Maintenance activity with 3rd Party for hardware installation, troubleshooting and fixing hardware issues.
Upgrades based on new technology/New deployments.
Create Standard Operating Procedure (SOP's)
Network Capacity Planning
Packet Capture Analysis
Device Knowledge:
Cisco Routers/Switches/PaloAlto/Citrix Load balancers
Project Competencies and Behavioral Competencies:
Resolve technical issues & ensure smooth operation Maintaining client SLA.
Effectively collaborates and communicates with the stakeholders.
Certification expected:
Knowledge of CCNA and CCNP is highly desirable.
Equal Opportunity Employer