Branch In-charge - Morbi, India - HDB Financial Services Limited
Description
Key functions will be- Profitability Management
- Maintaining & optimizing profitability for the branch
- Target setting & management
- Monitoring branch targets in numbers & volumes
- Portfolio quality management through superior underwriting, working closely with collections
- Cost management managing all branch operating costs including cost of acquisition, operations etc.
- People management
- Motivating team, handling HR & administration function of the branch
- Customer experience management
- Ensuring superior customer experience and handling customer service in terms of collections, pre closures & service issues
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