Mt- OTC - Hyderabad, Telangana, India - Genpact

Genpact

Verified Company

Hyderabad, Telangana, India

1 week ago

Posted by:

Deepika Kaur

beBee Recuiter

Description

With a startup spirit and 115,000+ curious and courageous minds, we have the expertise to go deep with the world's biggest brands—and we have fun doing it.

We dream in digital, dare in reality, and reinvent the ways companies work to make an impact far bigger than just our bottom line.

We're harnessing the power of technology and humanity to create meaningful transformation that moves us forward in our pursuit of a world that works better for people.

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Now, we're calling upon the thinkers and doers, those with a natural curiosity and a hunger to keep learning, keep growing., People who thrive on fearlessly experimenting, seizing opportunities, and pushing boundaries to turn our vision into reality. And as you help us create a better world, we will help you build your own intellectual firepower._
Welcome to the relentless pursuit of better._

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Responsibilities_

- _Develop and assess collection strategies to optimize the recovery of outstanding balances._
- _Generate and analyze AR aging reports, prioritizing customer accounts based on collections strategies._
- _Escalate accounts within the customer's organization and internally as per collection strategy._
- _Take necessary actions, including legal steps, to expedite resolution._
- _Gather necessary information and prepare documents for settlement cases._
- _Approve installment and settlement plans within the scope of authority._
- _Track and follow up on customer payment promises related to settlements._
- _Escalate accounts and take necessary actions for resolution, including legal steps._
- _Prepare documentation/reports for governance meetings with Key Accounts Managers._
- _Manage bad debt write-offs, including forecasting, approval, and reconciliation._
- _Initiate refund requests for credit balances upon customer request._
- _Create refund reports, reconciling requests with payments received._
- _Review daily unidentified remittances report and assist with payment clearing._
- _Perform customer accounts reconciliation._
- _Respond to inquiries from customers or internal stakeholders regarding account reconciliations._
- _Engage resolution owners for timely dispute resolution._
- _Research and resolve disputes, including collaboration with internal and external stakeholders._
- _Provide support for escalated dispute cases and inform customers of resolution outcomes._
- _Manage customer deductions by obtaining backup documentation, reviewing documents, and assessing eligibility/validity._

Qualifications we seek in you_
Minimum qualifications_

- _Bachelor's degree in finance, Accounting, or related field_
- _Strong analytical and problem-solving skills._
- _Excellent communication and negotiation abilities._
- _Previous experience in governance meetings and managing relationships with Key Accounts Managers_

Preferred Qualifications/ Skills_

- _Detail-oriented with a focus on accuracy and continuous improvement._
- _Familiarity with industry regulations related to collections and dispute resolution._
- _In-depth knowledge of collections strategies, best practices, and their integration within SAP systems._
- _Hands-on experience in navigating complex collections and dispute scenarios._

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Job_**_Management Trainee_

_ Primary Location__India-Hyderabad_

_ Schedule__Full-time_

_ Education Level__Bachelor's / Graduation / Equivalent_

_ Job Posting__Mar 12, 2024, 8:22:30 AM_

_ Unposting Date__Ongoing_