Bus Developmnt Exec India Only - Mumbai, India - Amex

Amex

Verified Company

Mumbai, India

1 week ago

Posted by:

Deepika Kaur

beBee Recuiter

Description

American Express India Business focus on providing payment solutions to our customers by delivering high quality and world class product and services.

Account Development team manages relationship with Large and Mid-Corporate accounts, drive growth, charge volume and profitability for the portfolio of accounts.

It involves Profitable acquisition and retention of corporate payment products under the overall portfolio umbrella.

Building and maintaining engagement with the C level management in organizations through regular account reviews and generation of partnership plans and consulting opportunities to deliver true value and take relationships forward.

Responsible for contacting clients with overdue accounts to secure the settlement of the account. Also they do preventive work to avoid future overdues with accounts that have a high exposure.

Purpose of the Role:

T&E And Non T&E spend (B2B) represents a key priority for Global Commercial Services (GCS) and a critical growth enabler for the GCS business.

Responsibilities:

This Position is for relationship management of Large Corporate accounts n SME, drive growth, charge volume and profitability for the portfolio of accounts. It involves Profitable acquisition and retention of corporate payment products under the overall portfolio umbrella.
This role is responsible for signing new B2B strategic partnerships, managing & growing existing B2B partnerships, penetrating new vertical industries and playing a key role in driving the development of cuttingedge B2B financial and marketing solutions.
Building and maintaining engagement with the C level management in organizations through regular account reviews and generation of partnership plans and consulting opportunities to deliver true value and take relationships forward.
Managing Global and Local Corporate accounts and being responsible to engagement, opportunity conversion, MIS reporting, ensuring deliverables & Internal and External communications.
Serve as payments expert for all corporate payments solutions within portfolio to deliver on the GCP value proposition.
Account reviews and Presentations to the key stakeholders to grow the overall relationship.
Leveraging industry knowledge and expertise in development of growth and retention strategies and delivery of insights to clients.
Achieve portfolio growth and retention targets.
Drive Online Program management and online capabilities to improve CHD and overall profitability of the Accounts.
Collaborating with World service to improve customer experience and reduce noise levels within the portfolio.
Influence and innovate to overcome complex client barriers, resolve escalated issues, and manage internal stakeholders.
Lead development of proposals and pricing for client renewal and expansion, negotiate client contracts, and oversee implementation of solutions.
Identify portfolio growth opportunities and deliver on plan to achieve, collaborating with internal resources to maximize/expand supplier network and spend growth.
Proactively provide expertise on policies, benchmarking, and recommendations to optimize programs, reduce costs and drive efficiencies for clients.
Identify and develop relationships with C level decisionmakers within client organizations to influence program management and growth.
Interface with various divisions of American Express to develop and implement customized and strategic account plans.

Critical Factors to Success:

Grow charge volume/discounted business volume and enhance share of wallet
Drive account retention & account revenues with key customers/ partners
Enhance engagement with key customers/partners through account reviews, partnership plans
Understand the stated/unstated needs of the customer & influence effectively to design solutions oriented towards solving customer problems

Past Experience:

Over 3 years of experience
Sales background
Payments knowledge
T&E and B2B experience

Academic Background:

Post-Graduation
MBA (Sales & Marketing) or Graduation in science or commerce

Functional Skills/Capabilities:

Indepth understanding of clients, payments & market landscape
Strategic account planning
Understanding of financial basics
Indepth knowledge of AXP products/ services to create a differentiated value

Technical Skills/Capabilities:

Communicate Frequently, Candidly & Clearly,
Make Decisions Quickly & Effectively,
Live the Blue Box Values, Great Leadership Demands Courage

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.