Customer Care Executive - Hyderabad, India - Square BPO Services Pvt Ltd

Square BPO Services Pvt Ltd
Square BPO Services Pvt Ltd
Verified Company
Hyderabad, India

2 weeks ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter
Description

Job Description (Voice): Customer Support Advisor

Responsibilities:

-
Basic Telephone Etiquette and basic computer skills:

  • Good Communication skills in English and Hindi
-
Responsible to provide excellent customer service, solving questions and complaints related to customer queries:

  • Responsible for handling calls from new and existing customers regarding a variety of requests
-
Should be able to handle inbound calls resolving customer queries:

  • Ability to write, read and speak English to suit business needs
-
Willing to work flexible Shifts (24/7)Preferred:

-
Any Undergraduate can apply:

  • 6 Day working/Rotational Week off
-
Female: Maximum shift till 8 PM:

  • Male: Maximum shift till 1 AM
-
Freshers can applyPackage:

-
Fresher: 1.

86LPA + Incentive (12,500/- Take home):

  • 1 Year experience: 1.99LPA + Incentive (13,500/ Take home)
-
2 Years' experience: 2.

13LPA + incentive (14,500/- Take home)Perks & Benefits:
-
PF and ESI / Health Insurance:

  • Night Shift Allowance
-
Performance Incentives:


  • Opportunity to grow internally with our Internal Job Postings
    Interested

NOTE WORK FROM OFFICE

  • Reethika

Location:


  • SQUARE BPO Services PVT LTD,
  • White House, Ground Floor BLOCK3,
  • Begumpet, Hyderabad, Telangana

Job Types:
Full-time, Fresher


Salary:
₹15, ₹17,565.00 per month


Benefits:


  • Health insurance
  • Provident Fund

Schedule:

  • Day shift
  • Morning shift
  • Night shift
  • Rotational shift

Supplemental pay types:

  • Performance bonus

Ability to commute/relocate:

  • Hyderabad, Telangana: Reliably commute or planning to relocate before starting work (required)

Education:


  • Higher Secondary(12th Pass) (preferred)

Experience:


  • Telecalling: 1 year (required)
  • Customer service: 1 year (preferred)

Language:


  • Hindi (required)
  • English (required)

License/Certification:

  • 10th inter aadhar and pan card (required)

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