Quality Auditor - Delhi, India - Phoenix Contact

Quality Auditor

3 days ago

Check the Job description ( for matrimony site) then apply. · Key Responsibilities: · Call Evaluation: · - Listen to recorded or live customer service calls to evaluate and assess · agent performance. · - Analyze calls against predefined quality metrics and standards. · - Identif ...

Quality Auditor

1 week ago

Key Responsibilities: · Call Evaluation: · - Listen to recorded or live customer service calls to evaluate and assess · agent performance. · - Analyze calls against predefined quality metrics and standards. · - Identify areas where agents excel and areas that need improvement. · ...

Quality Auditor

1 day ago

You must comprehend the function of this position in order to create a strong analyst job description. The major objective of this position is to test all of the software's technical and functional features, which is crucial for producing a high-quality product. They pinpoint sof ...

Quality Auditor

6 days ago

Key Responsibilities: · Call Evaluation: · - Listen to recorded or live customer service calls to evaluate and assess · agent performance. · - Analyze calls against predefined quality metrics and standards. · - Identify areas where agents excel and areas that need improvement. · ...

Quality Auditor

1 day ago

Check the Job description ( for matrimony site) then apply. · Key Responsibilities: · Call Evaluation: · - Listen to recorded or live customer service calls to evaluate and assess · agent performance. · - Analyze calls against predefined quality metrics and standards. · - Identif ...

Content Quality Auditor

1 week ago

**Primary Job Responsibilities** · Review and audit Hindi competitive books/Magazines content for accuracy, relevance, and quality. Ensure that the content aligns with the latest exam patterns and syllabi. · Identify errors, inconsistencies, or gaps in the content and provide act ...

Quality Auditor

1 day ago

The Quality Auditor plays a crucial role in ensuring the delivery of high-quality services and adherence to established quality standards within a Business Process Outsourcing (BPO) environment. As a Quality Auditor, you will be responsible for conducting audits, evaluating proce ...

Quality Auditor

14 hours ago

Responsibilities: · 1) Support our operations team by reporting the task completion to the stakeholders on time · 2) Assist in validating, data tagging, and providing ad hoc support across various quality processes · 3) Complete the tasks with a high level of accuracy and within ...

Quality Auditor

1 day ago

Job Description · - Assists in the maintenance of service levels by providing phone coverage as needed, including escalated calls and assists in the development or implementation of call quality programs. · - Assist in the preparation of call scripts and recordings assuring adher ...

Quality Auditor

1 day ago

**Roles & Responsibilities** · - Developing and implementing quality control audit plans. · - Identifying testing parameters for collection call. · - Assigning team members to quality audits and overseeing their work. · - Training employees on quality standards and procedures. · ...

Quality Auditor

3 days ago

**Primary Job Responsibilities** · - Monitoring both Inbound & Outbound student interactions · - Sharing feedback for the monitored interactions · - Compile and share the weekly and monthly reports in the prescribed format · - Perform other tasks as assigned · **Specific Knowledg ...

Quality Auditor

2 days ago

**-Position Title - Quality Analyst** · - **Function/Department - Quality** · - Experience in call auditing and sharing feedback · - Should know various feedback technique · - Driving Process Excellence and improvement programs - CSAT, Revenue enhancement, etc. · - Highlighting p ...

Quality Auditor

1 day ago

Hey there I hope you're doing well. We're currently seeking a Quality Auditor with 4-6 years of experience in electronic vehicles. The role is based in Ghaziabad, and the salary range is between 25,000-35,000. If you have the expertise we're looking for, we'd love to hear from yo ...

Quality Auditor

6 days ago

**Position : Quality Analyst** · **Experience : MINIMUM 3 years as QA in any bpo)** · **Job Location : Gurgaon** · **Education : Any Graduate** · **Profile**: · **- Audit Assignments towards achieving the KPI.** · **- Sharing VOC to maximize the revenue with help of Audits Projec ...

Call Quality Auditor

1 day ago

**Job Overview**: · The Call Auditor will play a crucial role in maintaining the highest standards of communication and service quality in our sales and customer support teams. This position involves auditing calls, providing constructive feedback, and collaborating with teams to ...

Quality Auditor

1 day ago

Job Description: · Monitor activities and tasks to ensure that services are delivered on time · To ensure consistency in the process · Able to figure out the grey area and provide a solution · To audit the phone calls (should be able to understand UK and USA english accents) · Sh ...

Quality Auditor

3 days ago

Job Responsibility: · **To audit once in a month on repair and maintenance parameters of retail stores.** · **Critical compliances are important for running operations like availability of GST, trade license, Shop and establishment.** · **Job also includes getting tickets raised ...

Quality Auditor(International Sales)

5 days ago

We are looking for a Quality Auditor to join our high-impact team focused on the US market. · Responsibilities for Quality Auditor · - Support our operations team by reporting the task completion to the stakeholders on time · - Assist in validating, data tagging, and providing ad ...

International Bpo Quality Auditor

5 days ago

Job description · We are looking for a Quality Auditor to join our high-impact team focused on the US market. · Responsibilities for Quality Auditor · - Support our operations team by reporting the task completion to the stakeholders on time · - Assist in validating, data tagging ...

International Bpo Quality Auditor

1 week ago

Job description · We are looking for a Quality Auditor to join our high-impact team focused on the US market. · Responsibilities for Quality Auditor · - Support our operations team by reporting the task completion to the stakeholders on time · - Assist in validating, data tagging ...