Hospital Tele Caller Executive - Kolkata, West Bengal, India - Sparsha Infertility Clinic
Description
Role Description
- As a Telecaller, your main responsibility is to handle patient inquiries and provide assistance over the phone.
- You will be responsible for checking the data of positive and local patients and making calls accordingly.
- Your goal is to maximize patient visit count to improve performance.
- It is important to take feedback in a positive manner and use it to enhance your performance.
- You will be required to maintain all your performance records in an Excel sheet.
Qualifications
- Excellent verbal communication skills in Hindi, Bengali, and English.
- Good telephone etiquette, active listening skills, and problemsolving ability.
- Basic computer skills are required.
Pay:
From ₹9,000.00 per month
Benefits:
- Provident Fund
Schedule:
- Day shift
- Morning shift
Supplemental pay types:
- Performance bonus
Application Question(s):
- Did you work in gynae or IVF department? Name hospital, clinic
- Expected Salary?
- Your Address
- Did you work at a medical centre (hospital, clinic, diagnostic)? If yes, name the hospitals
Language:
- Bengali (required)
- Hindi (required)
Work Location:
In person
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