Desktop Support Executive - Mumbai, India - Texona It Services

Description

Expriance Required:
Minimum of 2 yrs

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Location:
Mumbai / Nagpur

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No


of Opening:
04

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Opening Posted: 3 Days Before

Greetings from Texona IT Services

• We are having immediate opening for Desktop Support Executive Position for mumbai Location

Job Details:

Responsible for monitoring, operating, managing, troubleshooting and restoring to service any terminal service client, personal computers (PC) or notebooks that has authorized access to the network**Duties and Responsibilities:

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• Works with Help Desk and Network Operations staff as appropriate to determine and resolve problems received from clients.
• Interact with numerous computer platforms in a multilayered client server environment.
• Trains and orients staff on use of hardware and software.
• Recommends and / or performs upgrades on systems to ensure longevity.
• Works with procurement staff to purchase hardware and software.
• Assesses functional needs to determine specifications for purchases.
• Troubleshoot and resolve incidents (Hardware and Software) related to desktop and associated peripherals
• Troubleshoot Network connectivity (LAN) issues
• Installation of desktop and hardware like CD-ROM, soundcards, etc
• Operating Systems (OS) installation / reinstallation, upgrades and patches for desktops
• Software installations such as MS-Office, Acrobat Reader, mail client etc.
• Installation of antivirus on desktops and remove Virus
• Configuration of Print devices (network and local) on desktops

• Desktop Configuration

• Network, mail client, internet etc.
• Coordinate with vendors for support
• Configuration of devices attached to laptops ( PDA)
• Should provide Remote support on Phone or through tool

**Skill Set:

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1. Good Communication

2. Graduation is mandatory. Cut Off Throughout is 50%

3. Minimum of 2 yrs of experience as a Desktop Support.
**Note:
- ** Salary: Upto 20000 INR CTC (Depending on your interview and skill set) Cabs will be provided

Current CTC
Expected CTC
Notice Period

With Regards,
Diksha Aglawe | HR

M:
+91-XXXXXXXXXX