Catalog Associate - Chennai, Tamil Nadu, India - VENPA GLOBAL TECHNOLOGIES PRIVATE LIMITED

VENPA GLOBAL TECHNOLOGIES PRIVATE LIMITED

Verified Company

Chennai, Tamil Nadu, India

3 weeks ago

Posted by:

Deepika Kaur

beBee Recuiter

Description

Positions :
Team Member, Senior Team member, Quality Analyst (Catalog & Ecommerce Only)

Location :
Chennai

Interview :
Walk-in-Drive

Experience : 1-3 years

Must have Experience in Catalog & Ecommerce

Only Immediate Joiners

Job Description:

Essential duties and responsibilities include the following (other duties may be assigned) Catalog analysts will be responsible for working on one or more critical programs or tasks for a product category.

The tasks include (but not limited to) audit vendor submissions to meet client's catalog standards, interacting or coordinating with suppliers/manufacturers, identifying and correcting errors/complaints, maintaining records of work received and performed.

The individual is expected to perform these tasks by using fair judgement in understanding instructions provided by the process lead/manager.

The role will have daily deliverables across productivity, quality and utilization as basic metrics. This role will work with various partners within the organization to enhance the business.

Responsibilities:

Handle daily volumes of the assigned tasks and ensure that the given SLA are met per the quality standards.
Maintain records of daytoday work by updating the trackers to reflect work done.
Demonstrate excellent time management skills.
If there is a possible default on SLAs or quality, flag the escalation in time to the manager or lead.
Interacting and collaborating with suppliers or merchants to accurately reflect the product information in the client catalog.
Willingness to take initiatives and responsibilities

Requirements: