Ticketing Executive Wfh Remote - Chandigarh, India - V Aband Limited

V Aband Limited

Verified Company

Chandigarh, India

3 weeks ago

Posted by:

Deepika Kaur

beBee Recuiter

Responsibilities:

Coordinate with airlines and travel agencies to obtain the best pricing and itinerary options for customers.

- process bookings and reservations, including ticket issuance, rebookings, and refunds.

Ensure that all booking and reservations are in compliance with airline and company policies.
Handle customer inquiries and concerns regarding flight changes, cancellations, delays, and other travelrelated issues.
Achieve performance targets and adhere to service level agreements
Communicate effectively with the customer and team members to identify issues and solutions effectively
Provide feedback and recommendations for process improvement

Requirements:

Must have excellent communication and customer service skills.
Ability to work in a remote environment and with rotating shift schedules.
Knowledge of GDS systems, booking platforms and airline booking rules is highly required.
Ability to work under pressure and multitask efficiently.
Must have a reliable internet connection and uptodate computer equipment suitable for remote work.

Office Assistant Remote