Jobs
>
Vadodara

    Area Manager - Vadodara, India - Royal Enfield

    Royal Enfield
    Royal Enfield Vadodara, India

    3 days ago

    Default job background
    Description
    Job Requirements

    Position title

    Area Manager - Service

    Reports to

    Regional Service Manager

    Job grade

    Assistant Manager

    Location

    Baroda

    Job Purpose

    Area Manager - Service is responsible for the dealer service performance in the region and will lead the implementation of various service processes. The incumbent will provide guidance on overall business operations, identify areas for improvements and support the implementation of new projects.

    Key Responsibilities

  • Create customer engagement plans based on market behavior and competition targeting areas where the potential is high and the turnaround of customer is less
  • Responsible for Increase of After Sales Service and thereby increased customer market share
  • Responsible for workshop loading and achieving defined targets by number of job orders and service volumes
  • Identify their individual needs and provide service required to exceed expectations
  • Ensure customer satisfaction through quality and timeliness of work done for customers
  • Maximize customer loyalty and retention, by ensuring that customers receive constant care and attention
  • Managing all service department employees, as well as monitoring their performance
  • Publish customer engagement events organized by Royal Enfield to customers well in advance to increase the hype in the market
  • Organize service camps to increase service market share and monitor the efficacy of the service camps centrally with respect to delta revenues to the dealer and Royal Enfield
  • Contribute to the development of a strategic business plan for spare parts including market watch, channel partner visits, dealer visits and competitor information
  • Ensure effective closing of customer complaints within the agreed timeline, feedback handling and resolution – Onsite
  • Lead Product Quality Reporting including collecting Pre Delivery Inspection (PDI) feedback from distributors and warranty claim parts audit
  • Create attractive schemes which will cover the target customer to attempt a service visit to the workshop
  • Inform the customer via communication medium like SMS, and social media of Royal Enfield about the benefits of doing on-time periodic service, service reminders and follow-up calls to increase the revenues, age-wise unique customer market share to the next level
  • Intimate customers about benefits on availing services like Road Side Assistance, insurance renewal, Annual maintenance contracts and other peace of mind products of Royal Enfield well in advance
  • Provide tips to customers on a daily basis on additional care of the motorcycle and its maintenance
  • Conduct routine meetings via web or in-person to understand the ground reality to improve the business among the aftersales regional retail team
  • Support the company on understanding current service customers' profile and expectations
  • Provide spare parts management support to the Channel Partners and supportive interaction with factory team
  • Ensure New Model Service Readiness via Service Training, Initial Parts Kit (planning and procurement), Tools and Equipments for new models etc
    • Work Experience

    Education

    Bachelors in Engineering (Automobile / Mechanical)

    Experience

  • 7+ years of experience in a similar role
  • Extensive service marketing experience
  • Knowledge of dealer service/ parts operations
  • Territory and dealer management experience
  • Rapid Recruitment Agency

    Sales Officer

    1 week ago

    Rapid Recruitment Agency Vadodara, India

    **Home Loans**: LAP (Loan Against Property), Mortgage Services · **Financial Services**: Life Insurance, General Insurance, Fixed Deposits, Mutual Funds · **Lead Management System**:Operations, Dialer Management, Quality · **Learning & Development**:Induction, Product knowledge & ...

  • Orcapod Consulting Services Private Limited

    Sales Officer

    1 day ago

    Orcapod Consulting Services Private Limited Vadodara, India

    1. Area/ Lane /Geography Mapping: Responsible for lane to lane/ Area mapping of Area/ Geography at regular intervals with the help of supervisor. Identify new sources in the allocated Area/ Geography and inform the progress to reporting manager during team huddle. · 2. Source Rel ...

  • DBS Bank

    Personal Banker

    4 days ago

    DBS Bank Vadodara, India

    Key Accountability: The key accountability of the Sales Officer is to acquire new clients around the branch catchment area, build relationship, build Liability Book & generate revenue through cross sell of various banking products. · Job Duties and Responsibilities: · - Acquiring ...

  • Waayslive Solution Pvt Ltd

    Sale Officer

    1 week ago

    Waayslive Solution Pvt Ltd Vadodara, India

    **Job Title**:Sales Associate · **Location**:Vadodara (Waghodia, Genda Circle & Vasna Bhayli) · **Salary**:Up to 20,000 per month · **Job Type**:Full-time · **Experience**:Fresher to 1 Year · **Roles & Responsibilities**: · 1. Area/ Lane /Geography Mapping: Responsible for lane t ...

  • Hitachi Energy India Limited

    Lpg Controller in Ff

    1 week ago

    Hitachi Energy India Limited Vadodara, India

    **Description** · **Your responsibilities**: · Strategy Planning and Implementation: Serves as key partner to the business in determining the strategy for the area of responsibility, aligning with wider strategy, implementing and making adjustments, if needed. · Business Planning ...

  • Hitachi Energy India Limited

    Lpg Controller in Ff

    1 week ago

    Hitachi Energy India Limited Vadodara, India

    Location: · Vadodara, Gujarat, India · Job ID: · R0017444 · Date Posted: · Company Name: · Hitachi Energy India Limited · Profession (Job Category): · Finance · Job Schedule: · Full time · Remote: · Yes · **Job Description**: · - Your responsibilities · - Strategy Planning and Im ...

  • Alianza Consultants

    Area Supervisor

    4 days ago

    Alianza Consultants Vadodara, India

    **Roles and Responsibilities** · **Hi** · **Greetings from Alianza Consultants** · We have an opening for the Profile of**Area Supervisor**with one of our clients for **Vadodara. The client is one of India's Leading Brand.** · Preferred Industries -**Electrical Products, Building ...

  • Globomotive India limited

    Logistics Executive

    2 days ago

    Globomotive India limited Vadodara, Gujarat, India

    1. Logistics executives ensure that strategies are executed in the areas of a logístical network. · 2. Co-ordination with CHA's & forwarders, referring to both Import & Export. · 3. Check & verify custom duties/anti-dumping/demurrage and other charges applied. · 4. Forecast & pla ...

  • Reliance Industries

    Shift Officer

    6 days ago

    Reliance Industries Vadodara, Gujarat, India

    **Posted Date**: · 14 Feb 2024 · **Function/Business Area**: · Manufacturing · **Location**: · Vadodara · **Responsibilities**: · - Managing the contract workers as per the job requirement · - Execution of the assigned jobs in safe manner · - Preparation of deviation report along ...

  • Hitachi Energy

    Lpg Controller in Ff

    1 week ago

    Hitachi Energy Vadodara, India

    **Your responsibilities**: · Strategy Planning and Implementation: Serves as key partner to the business in determining the strategy for the area of responsibility, aligning with wider strategy, implementing and making adjustments, if needed. · Business Planning and Forecasting: ...

  • Hitachi Energy

    Finance Controller

    1 week ago

    Hitachi Energy Vadodara, India

    **Your responsibilities**: · - Strategy Planning and Implementation: Serves as key partner to the business in determining the strategy for the area of responsibility, aligning with wider strategy, implementing and making adjustments, if needed. · - Business Planning and Forecasti ...

  • Express Global Logistics

    Assistant

    1 week ago

    Express Global Logistics Vadodara, India

    **Job Description - Warehouse Operations Executive**: · **Location: Mumbai/Pan India** · **About the Role** · Responsible for organizing the warehouse areas, making the best and most efficient use of space, and managing the day-to-day activities of warehouse staff and drivers. Ma ...

  • SABIC - Saudi Basic Industries Corp.

    Technician Iii

    1 week ago

    SABIC - Saudi Basic Industries Corp. Vadodara, Gujarat, India

    **JOB DESCRIPTION FOR: Para Professionals -Production** · - Job Title: Para Professionals - Production · - Job Area: Blender / Extruder / Packaging / Utility-Silo all area in Production. · - Job Purpose: To ensure Manufacturing Operations with safe & defined quality parameters. · ...

  • Reliance Industries

    Safety Coordinator

    1 week ago

    Reliance Industries Vadodara, India

    **Posted Date**: · 04 Jan 2023 · **Function/Business Area**: · Manufacturing · **Location**: · Vadodara · **Responsibilities**: · - Monitoring the operation of Sewage / Waste Water Treatment Plant · - Monitoring the operations of water treatment plant and ensure quality of drinki ...

  • Greenway Grameen Infra Pvt Ltd

    Area Sales Officer

    1 day ago

    Greenway Grameen Infra Pvt Ltd Vadodara, Gujarat, India

    About Company: · About Company: Greenway Grameen Infra is a social enterprise dedicated to improving the quality of · life for rural households. Our flagship products are Greenway stoves and we are a vertically integrated · player with our own manufacturing and distribution. We a ...

  • Larsen & Toubro Limited

    Civil & Structural

    4 days ago

    Larsen & Toubro Limited Vadodara, India

    Scope Of Work*- Primary- Shared Across Functionally- Liaise to present the technical and feasibility study for the Greenfield and Brownfield facilities. · - Coordinated engineering including multi-disciplinary support teams, provided technical support during onshore fabrication, ...

  • Kaapro Management Solutions

    Logistic Officer

    1 week ago

    Kaapro Management Solutions Vadodara, India

    Opening: 1 Nos.- Job ID: Employment Type: Full Time- Reference: · - Work Experience: 2.0 Year(s) To 5.0 Year(s)- CTC Salary: 1.00 LPA TO 2.50 LPA- Function: Engg Design / R&D / Product Mgt- Qualification: B.Com - Commerce- Location: · - Vadodara/baroda · Posted On: 03rd Apr, 2023 ...

  • Tristar Management Services Private Limited

    Pest Controller

    4 days ago

    Tristar Management Services Private Limited Vadodara, India

    Urgently Required for Pest Control Worker · Location - Baroda, Gujarat · Experience - Freshers required · Salary · - 12,000 p.m. + Travelling Expenses · Qualification: · - SSC or HSC · Required Age: · - below 45 · **Job Duties and Tasks for Pest Control Worker** · 1) Spray or dus ...

  • Renewable Energy Grid Solutions

    Operations Mangement Specialist-2

    1 week ago

    Renewable Energy Grid Solutions Vadodara, Gujarat, India

    **Job Description Summary**: Perform the daily operations of plants to ensure reliability and consistency on the production line. Includes Service Shops. Accountable for the quality of own work. Subject to direct operations supervision/prescribed work instructions/systems checkin ...

  • Actide International

    Logistics Executive

    1 day ago

    Actide International Vadodara, India

    **Description**: · - **Responsible for ensuring that the supply chain is efficient and effective throughout their organization**: · - **organize, store and monitor the distribution of goods to ensure items and resources are shipped to their appropriate destinations.**: · - **resp ...