Back-end Sales Support Executive - Pune, India - Robu

Robu

Verified Company

Pune, India

10 hours ago

Posted by:

Deepika Kaur

beBee Recuiter

Description

BACK-END SALES SUPPORT EXECUTIVE

Job Summary:

We are building a High-Performance Team here at
ROBU.IN & have vacancy for a
Back-End Sales Support Executive to join our team.

Please note this is an entry-level position, suitable for
ITI/Diploma, Undergraduates/Graduates of any Discipline with
Basic Computer Knowledge or having
0 to 1 years of Back-end Sale's, Sales Support or any Back-end profile experience with
Basic Computer Knowledge.

He/She should be able to contribute in creating and maintaining good customer relationships and ensure smooth sales team operations.

Number of Positions: 02 required.

Experience:
fresher, 0 to 1 years of Back-end Sale's, Sales Support or any Back-end profile experience.

Salary:
In hand Rs.10,000/- to Rs.13,000/- per month + PF, ESIC, & Health Insurance Benefits
(

CTC:
Rs.1,61,752/- to Rs.2,07,557/- per annum).

Educational Qualification:

ITI/Diploma, Undergraduates/Graduates of any Discipline with Basic Computer Knowledge.

Required Skills:

Good Presentation, Verbal and Written Communication Skills, Basic Computer Knowledge (Working knowledge of MS OFFICE especially Excel or Advance Excel).

Gender:
Male/Female (anyone can apply).

Responsibilities:

Assisting Shipments for all new orders received.
Keeping track of Customer orders & Shipments, Mailing tracking ID's & invoices to B2B Customers.
Tracking High Value Customer.
Resolving Delivery order related issues. Handling any issues related to Warehouse like missmatch, stocking or any other issues faced.
Reviewing pending orders and specific customers' requests to ensure excellent customer service and customer experience.
Calling High Value Online order customers.
Handling returns & refund issues, Handling GST returns and other payment issues.
Stock-In process of pending SKU'S.
Overdue Payments calls to customers.
Handling and maintaining the Customer Segmentation File (Data) adding new Customers data in the file.
Filling vendor registration forms. Generate and process new sales leads as necessary.

Job Benefits:

1) 5 Days working.

2) 2 Weekly Off's (Sat-Sun Fixed Off's).

3) Flexible Working hours

Office Timings:

09:00 am to 06:30 pm.

4) Health Insurance Benefit.

5) P.F, E.S.I.C & Gratuity Benefits.

6) Freedom to choose your carrier path.

Job Types:
Full-time, Regular / Permanent, Fresher

Salary:
₹161, ₹207,557.39 per year

Benefits: