Application Support - Pune, India - FIS Global

FIS Global

Verified Company

Pune, India

1 week ago

Posted by:

Deepika Kaur

beBee Recuiter

Description

Position Type:

Full time

Type Of Hire:

Experienced (relevant combo of work and education)

Education Desired:

Associate's Degree

Travel Percentage:

0%

Application support (UNIX, Scripting, EMC networker, service Now)
- Pune Years) -Nightshift

Are you curious, motivated, and forward-thinking? At FIS you'll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology.

Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

About the team
24x7 DCS group for production/ Application support.

What you will be doing:

Supporting client request and fixing job scripts work on different service request.
Provides technical support activities for a software production processing environment.
Detects, diagnoses and reports related problems.
Provides consultation to internal users with regard to software capabilities and use.
Follows escalation procedures, when appropriate, to resolve incidents, problems or known errors in a timely manner.

What you bring:

Must have UNIX, Scripting, EMC networker, service Now, JIRA and ITIL knowledge.
Communicates ideas both verbally and in written form in a clear, concise and professional manner appropriate to audience including executive levels
Skill in basic diagnostic techniques and corrective actions to resolve daytoday problems
Ability to demonstrate interpersonal and teambuilding skills and manage conflict
Ability to analyze and solve problems using learned techniques and tools including escalation practices
Team skills, including the ability to establish and maintain effective working relationships
General business skills, industry knowledge, financial management and planning skills
Strong analytical, statistical and problem solving skills

What we offer you:

A range of benefits designed to help support your lifestyle and wellbeing
A multifaceted job with a broad spectrum of responsibilities
A modern international work environment and a dedicated and innovative team
A broad range of professional education and personal development possibilities
FIS is your final career step

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients.

For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies.

FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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