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    Principal Engineer - Chennai, India - Freshworks

    Freshworks
    Freshworks Chennai, India

    3 weeks ago

    freshworks background
    Full time
    Description
    Job Description


    • 15+ years of professional experience in engineering.
    • Experience in designing, architecting and building large scale distributed, data-intensive systems in SAAS space.
    • Experience in working with and scaling open-source technologies-based distributed Systems
    • Hands on with architecture and ability to couch and guide other senior architects directly or in-directly.
    • Ability to achieve objectives via influence, working with stakeholders from other teams and functions
    • Deep expertise in either transactional or analytical datastores is highly desired.
    • Has a track record for bringing innovation and technical leadership to organizations.
    • Platform domain expertise to guide early decisions that can help accelerate execution, with a mindset of build once, build with configurability and build for reuse.
    • Domain experience in building B2B SaaS products on the cloud.
    • Experience in cloud technologies preferrable AWS.
    • Experience with CRM products architecture would be a plus.
    • End-end software engineering experience, with ability to step in during outages and production issues
    • In-depth knowledge of Ruby on Rails is a plus.

    Responsibilities:

    • As a technical leader, In depth knowledge in scaling Microservices Architecture from both Application and Infrastructure standpoint.
    • Own and delegate all technical decisions for the portfolio he / she owns.
    • Own and deliver long term technology strategy, convince management team for investments in
    technology.


    • Drive PoCs, evaluations, build Vs buy decisions for all strategic decisions
    • Be a mentor and consultant for teams / individuals across the company
    • From architecting to running services in production, you will help build them, so they are modular, secure, reliable, reusable, diagnosable, and actively monitored
    • You will draw from your experience during the evaluation phase to choose the best components, and the way forward, keeping in mind the priorities of the organization.
    • You should be able to clearly articulate the reasoning behind various technical decisions in simple and cogent technical documents you create.
    • You should have a strong focus on HA, scalability, observability, reliability and quality.
    • You shall act as a role model for keeping the bar raised at all times on architecture best practices.
    • Based on your experience, you shall contribute to making our internal architectural standards better by suggesting improvements as you discover better ways forward
    • You will exhibit a growth mindset and continuously learn. You will then develop PoCs to regularly evaluate technologies that might better solve customer problems
    • Understand the platform and engineering landscape outside Freshworks Inc to ensure our platforms are evolving at a regular pace.
    Additional Information


    At Freshworks, we are creating a global workplace that enables everyone to find their true potential, purpose, and passion irrespective of their background, gender, race, sexual orientation, religion and ethnicity.

    We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, communities and the business.

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