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    Head- Insurance Operations - chennai, India - Saaki, Argus & Averil Consulting

    Saaki, Argus & Averil Consulting
    Saaki, Argus & Averil Consulting chennai, India

    1 day ago

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    Description

    About Client:

    Our client, a 30 year old Company - is a platform based service provider for Mutual Funds, Insurance companies, Banks, NBFCs offering wide range of IT services.

    Key Responsibilities:

  • Ensure high quality and consistent delivery of the contracted outcomes in the Insurance Operations space:
  • Identify and realise productivity improvement(s) in the delivery of contracted outcomes.
  • Client relationship management through active and regular engagement.
  • Active contribution in evaluating potential client processes in the bidding/sales process.
  • Smooth & efficient on-boarding of new clients/processes.
  • To oversee the general administration of the organisation including vendor management, financial reporting & audit, payments, contracting and Regulatory compliance.
  • Liaison with support functions within (Legal, HR, IT Infra, ISMS, Audit etc) to ensure smooth functioning.

    • Candidate Requirement:

    15+ years of experience with leading and managing Insurance operations functions (multiple location & multiple processes) in Insurance; in-depth experience in one of the lines of insurance Life or General is a must.

  • Should have led or actively contributed to setting up or restructuring of operations function.
  • Have had hands-on experience with (re)designing processes, developing SOPs and identifying best practices; experience in process audit will be valuable.
  • Should have exposure to relevant technology set up for e.g., implementing workflow systems, basic automation tools etc.
  • Should understand applicable quality and productivity frameworks like TQM, Six Sigma, ISO Standards, Kaizen.
  • Exposure to operations of digital products or platform will be an added advantage.
  • Masters degree in business administration (MBA, pref. Operations) or equivalent degree.

    • Location: Chennai

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