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    Telecaller Executive Kannada - Coimbatore, India - timesjobs

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    Full time
    Description
    Lead Conversion Outbound Calling Experienced Telecaller (Kannada)


    Job Types:
    Full-time

    Salary: 10, ,000 per month

    Additional Compensation Based on Performance

    Job opportunity for Telecaller Executive at Biztechnovations Private Limited.

    Timings: 9:30 am to 5:30 pm


    Eligibility criteria:
    Graduate / Undergraduate

    Language:
    Tamil / Hindi / Kannada / Telugu / Malayalam / English (Any Two)


    Location:
    Coimbatore

    Must be able to join immediately.

    Responsibilities

    Manage large amounts of inbound and outbound calls in a timely manner.
    Follow communication scripts when handling different topics.
    Identify customers needs, clarify information, research every issue and provide solutions and/or alternatives.
    Seize opportunities to upsell products when they arise.
    Build sustainable relationships and engage customers by taking the extra mile.
    Keep records of all conversations in our call Centre database in a comprehensible way
    Frequently attend educational seminars to improve knowledge and performance level.
    Meet personal/team qualitative and quantitative targets.

    Requirements and skills

    Previous experience in a tele caller role
    Strong phone and verbal communication skills along with active listening
    Familiarity with CRM systems and practices
    Customer focus and adaptability to different personality types
    Ability to multi-task, set priorities and manage time effectively.
    MS Office skills


    Benefits:
    Commuter assistance

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