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    Party Hostess Guest Relations Executive - Jaipur, India - funatpuno

    funatpuno
    funatpuno Jaipur, India

    1 week ago

    Default job background
    Description
    CompanyOverview:PUNO is a leadingcompany in the Entertainment Providers industry dedicated toproviding exceptional guest experiences. We prioritize customersatisfaction and strive to create a welcoming and comfortableenvironment for all ourguests.
    CandidateQualifications:
    • Excellentcommunication and interpersonal skills.
    • Strongproblemsolving abilities.
    • Ability to work wellin a team.
    • Prior experience in the hospitality/event management industry or a related field ispreferred

    ExperienceUp to 2years
    RoleandResponsibilities:
    • CustomerInteraction: Interact with guests courteously addressing inquiriesproviding information and ensuring a positiveexperience.
    • Problem Resolution: Handle guestconcerns or complaints efficiently finding effective solutions toenhance guest satisfaction.
    • Reservations andBookings: Manage reservations process bookings and coordinatespecial requests ensuring accurate and timelyarrangements.
    • Welcoming Guests: Greet andwelcome guests upon arrival creating a warm and invitingatmosphere.
    • Communication Skills: Demonstrateexcellent communication skills to convey information clearly andprofessionally both in person and through writtencorrespondence.
    • Service Coordination:Collaborate with various departments to coordinate guest servicesincluding housekeeping dining andentertainment.
    • Feedback Collection: Proactivelyseek feedback from guests to identify areas for improvement andmaintain high service standards.
    • VIP Services:Provide special attention to VIP guests ensuring their unique needsand preferences are met.
    • Event Coordination:Assist in planning and executing special events conferences orfunctions hosted by theestablishment.
    • Administration: Maintainaccurate guest records handle billing inquiries and performadministrative tasks to support guest relationsactivities.

    TheParty Hostess/ Guest RelationsExecutive plays a pivotal role in creating apositive guest experience and fostering customer loyalty throughexceptionalservice.
    EmploymentType Full Time (Work fromOffice)JobLocation JaipurRajasthan

    communication,entertainment,vip,eventhandling,guest service management,customer satisfaction,customercommunication,party planning



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