Soft Skills Trainer-bpo - Bengaluru, Karnataka, India - Genesis HR Services
Description
Internal Designation
Soft Skills Trainer
Position Summary
- Coach individuals to improve on various attributes such as speech, intonation, body language and behavior
- Passion for training and the ability to connect with employees
- Develop Training Manuals & defining process requirements leading towards certification of our Soft Skills Training programs
- Excellent verbal, interpersonal and written communication skills
- Team player with the ability to work in a fastpace environment.
- Ability to multitask in a fastpace environment.
- Adaptability & Flexibility to any environment
Job duties and responsibilities
Minimum experience of 3 years with 18 months of relevant experience in similar role
- Vocal and Verbal Communication Training
- Behavioral Skills Training
- Etiquette Coaching
- Personality Development Training
- Confidence Coaching
- Team Management and Motivation Training
- Public Speaking and Presentation Skills
- Self
- Driven & Goal Oriented
Desired Experience
- Prior work experience in any Google process
- Worked for Google Cloud Platform or G suite or Google workspace processes in any capacity
Any cloud certification will be an added advantage
-
Prior troubleshooting experience in product support specifically for business collaboration tools
-
Good knowledge of google products and services example
- Google Search, Google Maps, Google Cloud, Chrome, YouTube, Gmail, Google AdSense. Google Drive. Google Pixel, Google Public DNS, Google News, Google +, Google news and Google docs etc.
Education and other requirement
- Any Graduate
- Willingness to work in rotational shifts
- 24X7 operations
- Flexible with Weekly Offs
- Ok for WFO
- Bangalore Location
- Immediate Joiners
Job Types:
Full-time, Permanent
Salary:
₹500, ₹600,000.00 per year
Benefits:
- Commuter assistance
- Health insurance
- Life insurance
- Provident Fund
Schedule:
- Evening shift
- Night shift
- Rotational shift
- UK shift
- US shift
Supplemental pay types:
- Performance bonus
- Shift allowance
- Yearly bonus
Work Location:
In person
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