Jobs
>
Jhajjar

    Supervisor - Operations - Jhajjar, India - Maersk

    Maersk
    Maersk Jhajjar, India

    3 days ago

    Default job background
    Full time
    Description

    Supervisor

    As an employee with Maersk you will be part of a working environment as diverse as the APMM group. Maersk strongly encourages continuous learning at work and sharing of best practices by rewarding innovations. We aren't all about work, we believe in a holistic development of our employees and so regularly organize recreational activities giving our employees a chance to unwind and showcase their creative side. As an organization we strongly believe in a people-centric approach with emphasis on employee engagement and work-life balance.

    Job Family

    WnD Operations

    Key responsibilities

    The Supervisor is responsible for leading the Return Operations team with following main responsibilities:

  • Maintain SOPs as prescribed by MPO partners for Returns / Disputes resolutions.
  • Co-ordinate with courier partners on disputed cases with proper communications to ensure timely and positive resolution.
  • Maintaining records of all returns and ensure timely closure / issuance of CN / refund processed.
  • Timely raise Insurance Claims and follow-up till closure.
  • B2C / B2B returns management.
  • Segregation of return stock.
  • Refurbishments / repackaging / put-a-way of stock.

    • We are looking for

    Behavioral

  • Focusses on processes, policies, compliance & relevant system-based knowledge for use in creating right customer experience.
  • Demonstrates understanding of company's business strategy, functional goals, key performance measures and objectives.
  • Ability to use logical, systematic, sequential & pragmatic approach in solving day to day issues. Make use of available tools, collaborates to solve the problem in hand.
  • Demonstrate strong sense of responsibility & ownership. Own end to end resolution of customer's problems and provide a positive Maersk customer experience All The Way.
  • Passionate to lead initiatives, driven to work with creativity and innovation
  • Someone with who can communicate clearly, consistently. Engage with stakeholder by influencing a variety of outcomes.
  • To develop, maintain and strengthen partnerships with our co-workers, customers, vendors, suppliers & other stakeholders both inside or outside of Maersk.
  • To have agile mindset and should be able to cope with change, risk, setbacks & uncertainty during any transformational change in Maersk.
  • Result oriented, can drive data / fact-based process change journey

    • .

    Technical

  • Very good exposure and end to end understanding of B2B & B2C return management.
  • Good experience using lean / six sigma and other problem-solving methodologies
  • Knowledge of legacy application like WMS & Microsoft Excel.
  • Good knowledge on Data Modelling, Data mining & data analysis.
  • Good analytical & Problem-solving skills.

    • Experience

  • 3+ years of experience in managing team and workflow management.
  • 3+ years of experience in returns management & ticket raising on different marketplaces.
  • Acquainted with international business environments.
  • Highly responsible in cost exposure and revenue leakage avoidance.
  • Customs experience will be preferred.
  • Well organized when working under pressure.
  • Understand of lean principles, use Lean tools to organize/lead.
  • Familiarity with A.P. Moller Maersk group policies and corporate values.
  • Understanding of processes, policies, compliance & relevant system-based knowledge for use in creating right customer experience.

    • Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

    We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing

  • NTT DATA

    Business Operations Supervisor

    1 day ago

    NTT DATA Gurugram, Haryana, India

    AO - Business Operations Supervisor · The Client Management Services organization supports our NTT DATA Account Leaders in Contract Management, Account Governance and Business Process Compliance activities to enable timely order-to-cash process and effective coordination between ...

  • Optum

    Supervisor People Team Operations

    4 days ago

    Optum Gurugram, Haryana, India

    Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel ...

  • K95 Foods Private Limited

    Line Operator

    1 week ago

    K95 Foods Private Limited Jhajjar, India

    Job Description (JD) · Position: Line Operator - Recipe Specialist · Company: K95 Foods Pvt. Ltd. · Location: Bahadurgarh, Haryana · Employment Type: Full-Time · Reporting To: Supervisor · About K95 Foods Pvt. Ltd.: · K95 Foods Pvt. Ltd. is a leading beverage manufacturing compan ...

  • TWO SQUARE ECOTECHNOLOGIES PVT LTD

    Sewage Treatment Plant Operator

    1 week ago

    TWO SQUARE ECOTECHNOLOGIES PVT LTD Jhajjar, India

    STP OPERATOR · Job description · 1.Shall be responsible for STP / ETP / WTP / RO / UF/ daily Operations and reporting to supervisors. · 2. Check, correct and diagnose wastewater treatment malfunctions · 3. Understand waste water treatment and pumping system 4. Knowledge of Log Bo ...

  • Talent Corner HR Services Pvt Ltd

    Operations Supervisor

    1 week ago

    Talent Corner HR Services Pvt Ltd Gurugram, India

    Maintain constant communication with managers, staff, and vendors to ensure proper operations of the company. Develop, implement, and maintain quality assurance protocols. · Increase the efficiency of existing processes and procedures to enhance the company's internal capacity. · ...

  • NTT DATA Services

    Business Operations Supervisor

    1 day ago

    NTT DATA Services Gurugram, India

    AO - Business Operations Supervisor · The Client Management Services organization supports our NTT DATA Account Leaders in Contract Management, Account Governance and Business Process Compliance activities to enable timely order-to-cash process and effective coordination between ...

  • NTT DATA

    Business Operations Supervisor

    1 day ago

    NTT DATA Gurugram, India

    Job Description · AO - Business Operations Supervisor · The Client Management Services organization supports our NTT DATA Account Leaders in Contract Management, Account Governance and Business Process Compliance activities to enable timely order-to-cash process and effective coo ...

  • UnitedHealth Group

    Supervisor People Team Operations

    4 days ago

    UnitedHealth Group Gurugram, India Full time

    Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel ...

  • divine groups of solutions

    Packing Supervisor

    5 days ago

    divine groups of solutions Sampla, India

    Packaging supervisor provides secondary support to the operation and maintenance of manual and automated door systems, pumps and equipment, industrial control systems as responsibility assigned to Facilities Manufacturing Maintenance in both cGMP and non-cGMP areas. · **Salary**: ...

  • sandmark ventures

    Operation Executive

    1 week ago

    sandmark ventures Gurgaon, India

    Sandmark Ventures is currently seeking an experienced Operations Supervisor to join our team. As an Operations Supervisor, you will oversee daily operations and ensure the smooth functioning of our organization. You will be responsible for managing a team of employees, setting ta ...

  • Veg Ease

    Store Supervisor

    1 week ago

    Veg Ease Gurgaon, India

    **Job Description: Supervisor Position at Veg Ease Company** · **Position: Supervisor** · **Department: Operations** · **Location: Asf centre , tower B, 5th floor, Udyog Vihar, Gurgaon, Phase-IV** · Job Overview: · We are seeking an experienced and motivated individual to join Ve ...

  • Veg Ease

    Store Supervisor

    1 week ago

    Veg Ease Gurgaon, India

    **Job Description: Supervisor Position at Veg Ease Company** · **Position: Supervisor** · **Department: Operations** · **Location: Asf centre , tower B, 5th floor, Udyog Vihar, Gurgaon, Phase-IV** · Job Overview: · We are seeking an experienced and motivated individual to join Ve ...

  • OPK eServices

    Executive/junior Executive

    5 days ago

    OPK eServices Gurgaon, India

    **Primary Duties and Responsibilities** · - Escalate audit results to immediate supervisor · - Collaborate with team members and work closely to support them in their daily tasks when needed. · - Should have clear communication with the supervisor. · - Should follow the Standard ...

  • TrustKnit Pvt Ltd

    Production/quality Supervisor

    1 week ago

    TrustKnit Pvt Ltd Bahadurgarh, India

    **Job brief** · We are looking for an experienced **Production Supervisor** to oversee our production operations. You'll guarantee that manufacturing remains a smooth and efficient process by monitoring employees and organizing workflows. · In a fast paced environment like produc ...

  • Control Risks

    Embedded SOC Operator

    4 days ago

    Control Risks Gurgaon, India

    The ASOC Operator is responsible for using best practices to identify, analyze and support all incidents that are either impactful or potentially impactful to business, resources, the company brand and or its employees. This position is responsible for communicating information s ...

  • ArabEasy LLC

    Housekeeping Supervisor

    3 days ago

    ArabEasy LLC Gurugram, Haryana, India

    We are looking to hire an experienced housekeeping supervisor to oversee all duties performed by our housekeeping staff. The housekeeping supervisor's responsibilities include assigning tasks to the housekeeping staff, identifying and reporting cases of tardiness, and monitoring ...

  • Heavenly Design Studios

    Production Supervisor

    6 days ago

    Heavenly Design Studios Gurgaon, India

    We are looking for an experienced **Production Supervisor** to oversee our production operations. You'll guarantee that manufacturing remains a smooth and efficient process by monitoring employees and organizing workflows. · In a fast paced environment like production, the superv ...

  • Grand Hyatt Gurgaon

    Hostess

    1 week ago

    Grand Hyatt Gurgaon Gurgaon, Gurugram, Haryana, India

    Summary · To ensure that the guests are offered the highest level of personalized service at all times and to report guest complaints or problems to supervisors if no immediate solution can be found and assure follow up with guests. Awareness of hotel activities and a proper hand ...

  • Fleetonclick India Pvt Ltd

    Operations Coordinator

    1 week ago

    Fleetonclick India Pvt Ltd Gurugram, Haryana, India

    We are seeking a dynamic and organized individual to join our team as an Operations Coordinator for XpressBess Riders. In this role, you will be responsible for increasing the count of Wishmasters Riders, coordinating with XpressBess managers and supervisors, and facilitating sig ...

  • HS Oberoi Buildtech Pvt Ltd

    Jcb Operator

    1 day ago

    HS Oberoi Buildtech Pvt Ltd Gurgaon, India

    **To operate and maintain heavy equipment**. Providing support to successful completion of construction and Engineering works. Reporting the supervisor in case of the equipment breakdown. To perform road, excavation and lifting work. · **Salary**: ₹12, ₹20,000.00 per month · Sche ...