Campus Career Day- Maharashtra, India - Nagpur, India - Amazon

Amazon

Verified Company

Nagpur, India

1 week ago

Posted by:

Deepika Kaur

beBee Recuiter

Description

Work from home with Amazon Customer Service

Role:
Virtual Customer Service Associate

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Location:Work from home in Maharashtra Tier 2 cities, India
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_ (expect Pune, Thane, Mumbai)_

Role:
Virtual Customer Service Associate

Our mission at Amazon is to be Earth's most customercentric company, and our awardwinning Customer Service team is a key part of achieving that goal. Doing our best for our customers is where we get our energy, and that's why you'll find we approach things differently here. You won't be asked to read from a script or learn dialogue by heart. Instead we'll provide you with the training you need to problem solve for our customers. You'll bring your unique personality to every customer conversation and deliver the exceptional support experience our customers love.
What will you do as a Customer Service Associate?What strengths will you bring?*
Hardworking, articulate, and detailoriented
Friendly and customerfocused in every situation
Ability to learn quickly and embrace change
Comfortable multitasking in a highenergy environment.

What benefits will you receive?

One of the great things about joining Amazon's Customer Service team is that you don't need past experience in customer service.

You'll receive training and be provided with a complete equipment package when you join.

Additionally, we offer a number of benefits, including:

Medical insurance
Pension plan
Internet allowance
Lifestyle benefits and retail discounts through our Amazon Extras program
Expert training and ongoing opportunities to learn more and develop your skills
If successful, we will contact you about next steps
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build._

What qualifications do we need from you?

Minimum age: 18 years old
Have the right to work in India
Strong communication skills in English (both written and oral fluency)
The availability to work varying shifts from Monday to Sunday within the operating hours
Willingness and ability to work in rotating shifts (i.e. early, late, overnight, weekend, and overtime as required)
You'll need a quiet, distraction free work space (dedicated office space with a desk and chair)
From a technical perspective, a minimum broadband connection of 20MB download speed and 8MP upload speed using a hardwire ethernet internet connection (no WIFI).