Admission Counselor - Lucknow, India - edclaps
2 weeks ago
Description
As an Academic Counsellor for selling IT courses, your primary responsibility will be to guide and assist prospective students or professionals in making informed decisions about pursuing an IT program.
You will act as a representative of the educational institution, promoting the benefits and value of the IT courses to potential students.
Your role will involve providing information, addressing inquiries, and offering guidance throughout the enrolment processKey Responsibilities
Course Promotion:
Effectively communicate the features, benefits, and uniqueness of the IT courses offered by the institution. Highlight the advantages of the program, such as curriculum, faculty, industry connections, and career opportunities.
Information Provision:
Provide accurate and up-to-date information about the IT program, including admission requirements, course structure, specialization options, tuition fees, financial aid, scholarships, and any other relevant details.
Relationship Building:
Develop strong relationships with prospective students to understand their needs and build trust. Maintain regular contact with leads, follow up on inquiries, and provide ongoing support throughout the decision-making process.
Market Research:
Stay updated on market trends, competitor offerings, and industry developments related to IT programs. Use this knowledge to position the institution's courses effectively and address any concerns or objections raised by prospective students.
Collaboration:
Coordinate with other teams, such as admissions, marketing, and faculty, to gather information, address student queries, and streamline the enrolment process.
Work collaboratively to develop marketing strategies and materials for promoting the IT courses.Performance Tracking:
Maintain accurate records of student interactions, inquiries, and enrolment outcomes.
Generate reports on key performance indicators, such as conversion rates, to assess the effectiveness of counselling efforts and identify areas for improvement.
Qualifications and Skills:
Bachelor's degree in related field
Previous experience in sales, counselling, or admissions within the education industry, preferably with IT programs
Strong knowledge of the IT education landscape, including different program types, accreditation, and rankings
Excellent interpersonal and communication skills to engage with a diverse range of individuals
Ability to listen actively, empathize, and provide tailored advice based on individual student needs
Familiarity with CRM software and other relevant tools for managing student interactions and inquiriesResults-oriented mindset with a track record of meeting or exceeding targets
Strong organizational skills and ability to manage multiple tasks simultaneously
Demonstrated ability to work independently and as part of a team
Ethical and professional conduct, maintaining confidentiality and integrity in all interaction
Job Types:
Full-time, Permanent, Fresher
Salary:
₹10, ₹25,000.00 per month
Benefits:
- Cell phone reimbursement
- Health insurance
- Provident Fund
- Work from home
Schedule:
- Day shift
Supplemental pay types:
- Performance bonus
- Quarterly bonus
Experience:
- total work: 1 year (preferred)
Ability to Commute:
- Lucknow, Uttar Pradesh (preferred)
Speak with the employer
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