Operations Executive - Gurgaon, India - TutorBin

TutorBin
TutorBin
Verified Company
Gurgaon, India

2 weeks ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter
Description

The operations executive position at TutorBin is a dynamic and rewarding role, offering a unique opportunity to influence the organization's business by engaging directly with students and tutors.

You will play a vital role in understanding user requirements, posting them, and connecting with the most suitable tutors. This role directly impacts the organization's revenue and user satisfaction.


Education & Work Experience:

Any engineering degree (CS/IT, EE/ECE, ME & CE preferred)

0 to 2 years of experience (Ed-Tech industry preferred)


Skills Required:


  • Proficient in using Microsoft Excel and Word, with the ability to effectively utilize their features for data analysis and document creation.
  • Familiarity and ease in navigating various digital platforms, including CRM systems, to efficiently manage and track relevant information and tasks.
  • Excellent English language skills, both written and spoken, enabling clear and concise communication with internal and external stakeholders.
  • Demonstrates professionalism and promptness in English typing, ensuring accurate and timely correspondence.
  • Strong analytical thinking skills, capable of analyzing business problems and effectively understanding their underlying factors.
  • Works well within a team, fostering collaboration and synergy among colleagues, while also possessing a proactive and selfdriven attitude towards achieving goals.

Roles & Responsibilities:


  • Engage in professional and effective communication with website leads and registered users, utilizing the inhouse portal and CRM platforms, through chat conversations to convert orders and drive business growth.
  • Demonstrate multitasking abilities by efficiently managing and navigating multiple digital platforms simultaneously, ensuring seamless coordination and workflow.
  • Implement growth strategies by proactively communicating with users, understanding their needs, and effectively addressing their requirements and problem statements.
  • Employ active listening skills to grasp the precise demands and expectations of users, enabling prompt and accurate action to be taken.

Pay scale: 3.89 LPA + Performance Review (Upto 2,000/month)


Other Perks & Allowances

  • Food Allowance
  • Night Allowance
  • Medical Insurance
  • Standard Leave Policy
  • Colleagues from to top IITs/NITs/Universities
  • Great and prosperous working culture & environment

Salary:
₹389, ₹413,000.00 per year


Application Question(s):

  • Have you completed the following level of education: B.Tech or any engineering Degree?
  • As we're working from office only, are you comfortable to commute/relocate to Gurgaon working location?

Experience:

- user handling: 1 year (preferred)


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