Voice & Accent Trainer - Pune, India - ARA Resources

ARA Resources

Verified Company

Pune, India

2 weeks ago

Posted by:

Deepika Kaur

beBee Recuiter

Description

Pune, Maharashtra, India

Job Description:

About The Company:

ARA's client is a leading IT solutions provider, offering Applications, Business Process Outsourcing (BPO), and Infrastructure services globally through a combination of technology know-how, domain, and process expertise.

The accolades it has been garnering can be attributed to their undeterred focus on delivering quality solutions across verticals that meet the challenging requirements of their esteemed customers.

They have also been ranked 29 of the 100 largest financial technology vendors by American Banker and BAI in the FinTech Forward Top 100 rankings.

The Role:

The training specialist is required to enhance the competencies of individual employees by designing and conducting training programs that will boost employees' workplace performance in alliance with business needs and goals.

He/she will be responsible for performing training needs assessments, designing and delivering curriculum and learning materials and for managing all phases of training interventions.

Key Responsibilities:

Training of new hires on fundamental skills essential for entry level performance
Voice & Accent, Soft Skills, Language Enhancement, Culture Sensitization
Support business with needbased OJT Support
Coaching and Refresher Training
Training need assessment parameter based assessment for root cause analysis and action planning
Content Development
Working closely with internal and external stakeholders for implementation and evaluation of training projects
Conduct employee engagement activities to maximize conversion.

Skills Required:

Communication Skills (Oral and Written)
Advanced
Voice & Accent Domain
Advanced

/Expert

Soft Skills Domain
Advance

Language Enhancement Domain

Advanced

Culture Sensitization Domain

Advanced

Behavioral training

Intermediate/Advanced

Evaluating others

Advanced

Coaching & Feedback

Advanced

Instructional Design

Intermediate/Advanced

Facilitations Skills

Expert

Excel Skills

Advanced
Flexibility, Integrity and Accountability
Expert

Qualifications & Experience:

MA in English
Certification in domains like Transactional Analysis, Emotional Intelligence, MBTI, FIRO-B, CPLP, CELTA, NLP will be preferred.
Min. 2 years' experience in New Hire Training and Coaching

Required Skills:

Voice & Accent Trainer, Excellent Communication skills, Training, coaching, MBTI, CPLP, NLP
Educational Qualification

MA in English

Apr 21, 2023

Pay Rate
INR Per Annum