- Competent Technical knowledge – knowledge of the various devices/ network etc which the administrator have to service
- Expert Competency Levels Foundation Knowledgeable about the competency requirements.
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IT Administrator
3 days ago
Trujob Bengaluru, IndiaOur IT department is in search of an IT Administrator to be a part of our team. You should be able to inspect computer networks and servers and ensure maintaining the same. Besides, you should also be able to check for latest software and hardware upgrades. · You should also be a ...
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Administrator
1 week ago
Vedansh Academy Bengaluru, India**Job Vacancy: Administrator at ICA Yelahanka** · We are seeking a highly organized and motivated individual to join our team as an Administrator at ICA Yelahanka. As an integral part of our organization, you will be responsible for maintaining the smooth operation of the office, ...
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IT Administrator
1 week ago
International Data Group, Inc. Bengaluru, IndiaOverview: · - Linux system administration and familiarity with Apache and Tomcat. · - Windows Servers system administration and familiar with IIS, clustering, Domain Controller and Active Directory · - Familiarity with VMware is useful. · - Good understanding of LAN/WAN IP routin ...
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Administrator
1 day ago
Wipro Limited Bengaluru, India**Overview**: · ? Must have 4+ Years of Windows/Hyper-V/VMware Systems Administration experience in relevant technologies · ? Bachelor?s degree in Computer Science/Engineering or related field is preferred · ? Demonstrated experience in managing Enterprise Infrastructure systems ...
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IT Administrator
1 week ago
HireGenie Bengaluru, Karnataka, India**Job Title**: IT Administrator · **Job Summary**:Hiring a **IT Administrator **with **1 - 3** years of expertise in **Procuring, maintaining, and administering computers and office equipment**, to work in a **Bangalore based,** **Series A**, well-funded, footwear brand founded b ...
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Administrator
2 days ago
Wipro Limited Bengaluru, Karnataka, IndiaOverview: · **JD for Finacle Support L2**: · Resource has to working under Customer Location, which is Canara RRB PMO Office in South End Circle Bangalore and have to follow Customer Working Calendar with Shift Basis. · Key skills required for the job are: · ? Finacle 10.x Applic ...
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IT Administrator
3 days ago
StickmanCyber Bengaluru, Karnataka, India**Location: Bengaluru, India**: · **RoleType: Hybrid**: · **Join StickmanCyber: Pioneers in Cybersecurity as a Service and AI driven Cybersecurity Platform** · At StickmanCyber, our mission is more than a commitment - it's a guiding light: "We do everything in our power to protec ...
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Administrator
1 week ago
HMV International School Bengaluru, IndiaAdministrator to look after State Government Compliance Management of Staff, Updating of Students Attendance, Fees Recovery, Transport Maintenance, issue of Books and uniforms to children any other work allotted by the Management · **Salary**: ₹216, ₹240,000.00 per year · **Benef ...
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IT Administrator
2 days ago
RADCLIFFE SCHOOL Bengaluru, India**Position**:IT Administrator · **Qualification**: Bachelors' Degree with experience of minimum 2 years. · Schedule: · - Day shift · **Education**: · - Bachelor's (preferred) · **Experience**: · - total work: 2 years (preferred) · - Marketing: 2 years (preferred) ...
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IT Administrator
1 hour ago
Autonity Bengaluru, IndiaJob description · We are looking a talent IT Administrator · JD as follows · 1. System Maintenance: Ensuring the continuous operation, maintenance, and optimization of servers, networks, and other IT infrastructure. · 2. Security: Implementing and enforcing security protocols, in ...
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IT Administrator
1 week ago
Diatoz Solutions Private Limited Bengaluru, India**Responsibilities**: · - Install and configure software and hardware, maintain list of approved software(s) · - Manage network servers and technology tools · - Set up accounts and workstations · - Monitor performance and maintain systems according to requirements · - Troubleshoo ...
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Administrator
1 week ago
Art of Living HR Bengaluru, Karnataka, IndiaWe are searching for a trustworthy and personable School Administrator to join our learning institution. The school administrator's responsibilities include handling all allocated tasks, answering questions and queries, understanding the school's policies, assisting with the recr ...
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IT Administrator
1 week ago
Greenwave IT Bengaluru, IndiaRoles & Responsibilities: · - Monitor and maintain networks and servers · - Document processes, as well as backing up and archiving data · - Develop data retrieval and recovery procedures · - Design and implement efficient end-user feedback and error reporting systems · - Ability ...
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IT Administrator
1 week ago
PNC COGNITIO SCHOOL Bengaluru, IndiaEducational Qualifications: Graduates with Educational Qualification from Streams of · 1.BCA · 2.BSc in Computer Science · 3.BE in IT · 4.BE in CSE · Experience: Needed Job Skill sets · 1.Good Communication Skills. · 2.Need to work in accordance with Google Calendar Reminders, Ta ...
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IT Administrator
1 week ago
Sitero LLC Bengaluru, India**IT Administrator - Job Description** · Sitero Clinical Research is a full service CRO that provides comprehensive services to guide you through the development and execution of clinical programs across all stages of development and life cycle management. At Sitero we offer expe ...
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Administrator
1 day ago
Wipro Limited Bengaluru, Karnataka, IndiaBengaluru, India · - Tech Hiring · **Role Purpose** · - The purpose of the role is to resolve, maintain and manage client's software/ hardware/ network based on the service requests raised from the end-user as per the defined SLA's ensuring client satisfaction_ · **Do** · - **Ens ...
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Administrator
3 days ago
Wipro Limited Bengaluru, Karnataka, IndiaBengaluru, India · - Tech Hiring · **Role Purpose** · - The purpose of the role is to resolve, maintain and manage client's software/ hardware/ network based on the service requests raised from the end-user as per the defined SLA's ensuring client satisfaction_ · **Do** · - **Ens ...
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Administrator
1 day ago
Encore Theme Bengaluru, IndiaBengaluru, India · **Role Purpose** · - The purpose of the role is to resolve, maintain and manageclient's software/ hardware/ network based on the service requestsraised from the end-user as per the defined SLA's ensuring clientsatisfaction_ · **Do** · **Ensure timely response o ...
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Administrator
3 days ago
Encore Theme Bengaluru, IndiaBengaluru, India · **Role Purpose** · - The purpose of the role is to resolve, maintain and manageclient's software/ hardware/ network based on the service requestsraised from the end-user as per the defined SLA's ensuring clientsatisfaction_ · **Do** · **Ensure timely response o ...
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Was Administrator
3 days ago
Quess IT Staffing Bengaluru, India**About Us** · "Magna Infotech, now Quess IT Staffing, is India's largest IT staffing company with over 20 years of experience in staffing IT professionals in 300+ companies across levels and skillsets. Our 10,000+ associates deployed in 80+ cities and towns are proficient in ove ...
Administrator - Bengaluru, India - Wipro
Description
Role PurposeThe purpose of the role is to resolve, maintain and manage client's software/ hardware/ network based on the service requests raised from the end-user as per the defined SLA's ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of client's network/ server/ system/ storage/ platform/ infrastructure and other equipment's to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Stakeholder Interaction Stakeholder Type Stakeholder Identification Purpose of Interaction Internal Project Manager For governance and client relationship management On-site project team To resolve the complex problem/ issues at the site Lead/ Sr.
Administrator Guide the administrators with the complex problems External Client Resolving the tickets/ queries and servicing them Display Lists the competencies required to perform this role effectively:Functional Competencies/ Skill Process Excellence – Ability to follow the standards and norms to produce consistent results, provide effective control and reduction of risk – Expert Systems Thinking – Understanding of the Wipro system (interrelatedness, interdependencies and boundaries) and perform problem solving in a complex environment